The Greenbrier

Approaching the Greenbriar it takes your breath away. It looks in all its majesty, a Grand Dame. When you enter , the dizzying display of colors and patterns seem so out of character for this hotel. I understand the feelings after WW2 after being in dread and depression following a horrific war. But— it’s the gaudiest hotel I’ve ever seen. The interior is so worn out and everything in our room needs to be thrown out. Food was okay except for the breakfast. The staff is very good. I feel for them as they know daily that this infrastructure is rotting around them. Totally not worth the money. If you are a golfer , you are in heaven. The bunkers were interesting .They are living off the history factor.

The Greenbrier has everything that anyone could imagine. Rooms are adequate and baths are of a standard forty years ago. Staff is huge and always ready to help. I do recommend couples and families to stay for a few days and just relax and enjoy. Many different places to eat and many different styles and decorum's. The adults may want to play a few hands of blackjack or try their luck at a slot machine in the basement casino.

Surpringly over rated. Even for a death in the family, informing them of a one day change (one day fewer stay) was charged since it was one day less than their outrageous 14 day change and cancelation policy, even for a full conference at their site. Worse the staff was downright abrupt and rude about it. Shocked and sad that its so poorly handled. I guess if you want golf or the casino, but avoid for business travel.

We just wrapped up a wonderful four-day trip to The Greenbrier. The property itself is gorgeous—both the interior decor and the expansive exterior grounds are immaculate. Highlights from our visit: Tours & History: The Cold War Bunker Tour was incredibly educational, and the President’s Library offers a fascinating deep dive into history. Activities & Dining: The pool was lovely, the food was consistently great, and pickleball was a huge hit with the whole family. Standout Service: The staff here truly excel. Everyone was 100% welcoming, attentive, and clearly proud of the resort's legacy. Extra thanks to Chris, our van driver, who was exceptionally friendly and gave us fantastic activity suggestions we wouldn't have thought of on our own. The Greenbrier team ensures you have everything you need for a perfect stay. Highly recommended!

A grand time, by all accounts I took one star off because in all 6 nights I never had a good night's sleep. The bed was uncomfortable, our room smelled bad, and the room's temperature and humidity were unstable. ASIDE FROM THAT, our trip was great! The room and bathroom of the deluxe suite were spacious and luxurious. Robes and slippers. I haven't seen resort or traveler photos that do the landscaping and pathways justice, it's fabulous, FABULOUS. There were hundreds of very positive moments with staff. Many long term and/or local and kind enough to answer questions, open doors, disappear trash, refill drinks.... excellent service. We played golf, rode horses, swam, and even learned to play croquet. ​I wanted to add how much we absolutely loved the room service. It was a highlight! We could order a pizza, salad, and onion rings and watch our favorite shows without having to worry about dining dress codes, which was so relaxing. Loved the banana split from Draper's. Also, a great tip: bring a blanket to enjoy time on the lawn under the trees. It's lovely. I wish souvenir shopping for the recreational activities were better.