Kingsmill Resort

We visited this resort with my entire family. The amenities on the resort were great - my kids absolutely loved the little beach down by the marina for collecting shells, the park, the bikes, the fishing, and the pool. The marina manager, Isaac, was absolutely fantastic! He was so incredibly helpful in giving us the rundown on all the activities available to us at the marina when I called ahead of time. My children loved fishing off the dock - my son caught his first fish and Isaac was kind enough to offer to look up what kind of fish it was for us. We booked a pontoon ride which sadly got cancelled due to weather conditions, and Isaac was so kind offering us alternative activities to do in its place. My kids also wanted to hit the driving range and the people in the pro shop were also incredibly kind and helpful. The service at the restaurants we visited left something to be desired. Our service at James Landing Grill was very disappointing while we celebrated my mother's birthday. The restaurant itself was very beautiful and the food was decent but our server was unfriendly and almost always absent. She also never brought out dessert and candle for my mom even though I had requested it ahead of time. The dinner took so ridiculously long due to the poor service and we ended up requesting the check without bothering to bring up the dessert again. The condition of the rooms also left something to be desired. For the price we paid, we found them to be somewhat rundown and in need of some major TLC. They did seem clean, however. Overall, we did have a good stay. The views at the resort were really beautiful and the amenities made it worthwhile.

My family participated in the jet skiing activity at the Marina. The Salesperson or Trainee Sam who works in the Marina was OUTSTANDING, helpful, nice, loving, kind, patience and HELPFUL! He was so knowledgeable and showed care and concern to KINGSMILLS Guests. Because of his excellent hospitality and his professional salesmanship in offering excellent activities our family has decided to rent a boat tomorrow for another activity. Ask, another special shout out to Zack for having a great personality to the guests and a great sense of humor.

My son and I just returned from a 3.5 day golf/Busch Gardens vacation and stay at Kingsmill and I wanted to leave an honest review of our stay there. PROS: - Nice size room, dated, but comfortable enough and nice to have a kitchen - Very friendly staff (special shout out to the waitress that works at Eagles and also did the golf cart service!) - texting the resort number they are almost instantaneous about picking you up and taking you places. It’s really pretty great. - both golf courses were enjoyable, in particular the river course, which was fantastic - resort grounds and surrounding neighborhoods well kept and pleasant - lazy River was pretty fun and the atmosphere is laid-back - the gym is brand new and very, very nice, but you have to remember to bring your resort card with you (nowhere else within the resort is this requirement) - overall value relative to what you are paying, I felt was appropriate CONS: - the food is definitely sub par. It is borderline not edible especially the breakfast at the main hotel. The only halfway decent meal we had was at Eagles and breakfast from the mill was passable, but not great. we went off campus one night (which I hadn’t planned on) and ordered Uber eats another. - the pool bar service is pretty poor. You’re better off just bringing a cooler with your own drinks. - there is no deep end at the pool, which was a big mistake and generally speaking, is a pretty small area for resort as large as this, and no poolside service - it seems like a lot of their staff are young / college age, which is fine but they’re not as attentive in some cases and experienced with service Overall, while I have been slightly critical, we did enjoy our stay but the accommodations you just have to know what you’re getting yourself into. We actually left a little early because the bed was so uncomfortable. I don’t think I would stay here for longer than three days. Good for a quick getaway

Kingsmill Resort offers a fantastic getaway for families, providing everything needed onsite, from food to relaxation. The kids were spoilt for choice with the pools, including the lazy river, jacuzzi, and regular pool. They also enjoyed the indoor pool for practicing swimming and the hotter afternoons. The breakfast options were diverse, and we had the pleasure of taking many beautiful walks on the grounds. We can’t wait to return!

My, Kingsmill advisor Katrina gave me the feeling of confidence I made the best decision for my Son to stay for his birthday celebration. It was a request he made when he recalled us staying as a family when he was younger. Katrina advised the computer was down. However, documented my concerns and assured me it will reflect in the notes when my son checks in. Explain the booking process giving me clarification all in a friendly tone. You could hear the kindness in her voice. Thank you Katrina! Mr. Ameen