Falkensteiner Hotel & Spa Iadera

Very nice hotel, placed near beautiful beaches facing the sunset. Rooms are modern, large, with really comfortable bed and pillows. It has marvellous Spa and pools area. The buffet was rich with a variery of food, but the table service (bringing menues for the main dish) was too slow and my group supposed that the dinner was just buffet.

Went with a group and did not know what to expect. We were amazed by the hospitality and friendliness of all the staff. The rooms with sea views are very nice and spacious and we loved the openness of it all, with bathroom integrated in the bedroom. Bed is comfortable and air conditioning working very well, good coffee machine in the room too. Even though the hotel is not close to Zadar, there is plenty to do on the premises. The spa and sports facilities as well as the many pools are amazing. The private beach is looked after very well and has plenty of armchairs, The gardens are beautiful. Restaurants choices are plenty and the quality of food very good. Manager Emanuel will help with each and every issue and beyond. Zadar is only about 13 KMs away and can easily be reached with taxi, Uber or Bold. It is a perfect place to relax and be pampered.

We went for a conference in there. At the conference days, there was incredebly hot, but no air conditioning and a very bad acoustics in the rooms. We could not listen to our ownership section. Then, we had the dinners. Bad planned amount of food, poor quality service and low amount of food (even though the costs were very high). Finally, for the "gala dinner" which costed a lot for a single person, there was also a very low amount of food, with average to low quality. This is not a 5-star hotel, honestly.

we were due on a walking tour of croatia and my wife broke her wrist and foot before wqe flew out.Of 14 hotels only 2 refused to cancel our reservation without charge.This one asked us to go via booking.com to cancel.This we did.The hotel refused citing their 28 day policy. To repeat myself almost all the others agreed so my advice is to think carefully before enetering into an agreement with this group !!

Pros: Stunning sea views and pools). Seems like a good family resort if you want an all-inclusive and you enjoy hanging out by the pool or on the beach. Breakfast and dinner spreads are good if you like buffets. Cons: Service is not great. Very functional, not friendly, or attentive. They’re there to set up or clean up rather than to help. My sense is the staff is unengaged and not very happy. Spotty maintenance like unlit hallways and carpets that need cleaning. Room is small, the bathroom is half the room and it's separated only by a curtain, pillows are lousy.