Inn by the Sea

Five stars all the way - the property and room were amazing - gorgeous, clean, attention to details all the way around. Food and service was excellent - everyone was so incredibly nice. I also love that this property allows pups - they are an integral part here and that makes it all the better. Stayed in a 2 brm 1 bath suite second floor balcony - highly recommend.

We recently held a business event / meeting at Inn by The Sea in Cape Elizabeth, Maine. The staff went above and beyond to assist in the planning and execution of this event. Our attending customers were thrilled with the location and the Inn itself. It really does exude "Luxury Delivered Naturally" - this speaks to the venue itself and surrounding beauty but also the staff's ability to support a high end event seemlessly. A special shout out to Laurie Inness for her outstanding support and professionalism!

Highly recommended. Overall an amazing, relaxing experience. Lovely place, clean and stylish, and the nature. We fully enjoyed a weekend in cold November.

First impressions at check in could not have been worse...especially for an iPrefer property. Came in at 3 pm or so... room not ready. Not really the issue. Issue was the sarcastic, negativity of Front Desk...older woman with Grey streaked hair pulled tightly back. Her very unfriendly response after telling me it is a 4pm check-in, and I asked if housekeeping could get the room ready as soon as possible: "well, we don't want to rush her through your room, and nit have it clean." Seriously??? That's the first impression at an iPrefer property to a longstanding iPrefer member. Go the the bar to get a drink and possibly food. One other couple in bar eating. TOTALLY ALOOF... almost passively aggressive bartender... two feet from me at the bar. No eye contact, no greeting. Tall, curly short hair, about 40ish. I asked for a menu. Gives it to me with one word. I had to engage him again. Like... going out of his way to serve and talk with me. This is your hospitality? From there, through our 3 night stay. I wanted nothing to do with any of you. Young lady serving us dinner was very nice. Younger boy/man at Front Desk, nice. But the first impression ruined everything. I travel all over the world. I lived in Maine for three years. This is lousy training and not holding your employees accountable for their behavior. In season or out. You are only as good as your reputation. Your property doesn't deserve its iPrefer status. I don't care about your location or amenities. I care about how I am treated.

Inn by the Sea is one of our very favorite New England hotels. We enjoyed everything from check-in (Betsy was a delight) through checkout. The property is pristine and cozy for our fall season stay. The fall Halloween decor on the grounds and common spaces was just right. Plenty of good dogs (leashed) were on property too. Our room was so comfortable I didn't want to leave!