Bernardus Lodge and Spa

Wonderful resort in a beautiful setting. The rooms and amenities were excellent and the staff was awesome. We were celebrating our 40th wedding anniversary and many staff members congratulated us and knew our names. The adult only hot tub was outstanding and has an awesome view. Every meal was excellent with outstanding service.

The overall experience was fantastic. The property was beautiful, the atmosphere was relaxing, and the staff were friendly and welcoming throughout my stay. It was also a great setting for our leadership offsite. I really enjoyed my time there and would absolutely stay again.

This is one of the most beautiful hotels I’ve ever stayed at. We booked a one-night stay to relax and celebrate a birthday, and the property itself was absolutely stunning. The front desk was extremely helpful and welcoming during check-in, and I really appreciated that they called us as soon as our room was ready. The adults-only jacuzzi was definitely the highlight of the trip. It was such a peaceful and relaxing experience and exactly what we were hoping for during our stay. The property has such a beautiful, serene atmosphere, and you can tell a lot of thought goes into creating a relaxing experience for guests. Unfortunately, the one major issue that really impacted our stay was the noise from the room above us. There was constant, heavy stomping from approximately 9 PM until 7 AM. We were there specifically to relax and celebrate a birthday, so getting a good night’s sleep was a big part of what we were hoping for. I eventually had to call the front desk at 2 AM to complain, but unfortunately the noise continued and we didn’t get an ounce of rest that night. I completely understand that some noise between rooms is unavoidable, but for a property that is centered around relaxation and wellness, I do think quiet hours could be enforced more consistently, especially when a guest has already contacted the front desk about excessive noise in the middle of the night. Despite that, I would absolutely love to return because the property itself is truly special. If you’re a light sleeper, I would recommend requesting an upstairs room if possible! I hope we get the chance to come back and experience the peaceful stay we were hoping for next time.

Beautiful hotel set in Carmel valley (weather so much better than Carmel village). Rooms were so comfortable with amazing mountain views; great and spacious bathrooms. Lovely pool, perfect for soaking up afternoon rays. Grounds and gardens are a delight - Rose garden is stunning. Service generally was good although service (and kitchen) at dinner one evening really struggled to cope when there was a wedding on. Would definitely return.

We like Bernadus and returning guests for the past 10 years. The hotel, the grounds and the gardens are beautiful but unfortunately, we feel that the quality of their staff services specially front desk and restaurant have declined. The restaurant food quality is not as good for the price and the services is super slow! The front desk staff treat you transactional and not at the level expected from a 5-star hotel.