The Vendue

We normally stay at the Belmond in Charleston but wanted to try this boutique hotel with the recent awards it’s received from T+L and CN Traveler. Completely overrated, overpriced and seemingly capitalizing on these accolades. We stayed 2 nights for close to $600/night in a premiere king and were put in 26 Vendue, one of their other buildings across the street which took away the convenience of having an elevator, access to bar/lobby where they serve coffee, breakfast and where rooftop is as well. Concierge in the building were completely unfriendly, no one ever bothers to say hello, good morning or acknowledge you. The room was “cute� and had character, lots of natural light facing the street, bathroom had lots of mold in the tub/shower area bc there is no exhaust fan anywhere in the room for proper ventilation (so disgusting). AC unit was super loud, could hardly hear each other speak when it kicked on. The room had one tiny bureau with drawers so small, we could barely fit our clothes into them. We called in the morning before heading out at 10am to let them know the room could be serviced (it seemed like they would need this to be pointed out), and when we returned close to 1:30, the room was not serviced yet - went back into town and upon returning close to 4pm, housekeeping was just in the middle of tidying the room and asked us to come back. We tried to go to the rooftop for drinks to kill some time as a result, and what a nightmare - completely disorganized with no staff or hostess in sight, a fend for yourself atmosphere and not a place we wanted to be. The elevator attendant downstairs was on his cell phone, unfriendly and just as jaded as the entire staff. It’s aspects like this that we wanted to share with others so they are aware of the level of service. Not expecting luxury service since it is not a luxury property and a boutique hotel, but basic friendly service was just not even here. Positives: I did arrange rose petals, charcuterie, champagne prior to check-in bc we were celebrating our anniversary (they did a good job with this), the central location, the awesome bellman Mark and Angel one of the managers who was friendly and routinely called our room see if we needed anything before checking out. For sure, we will definitely never stay here again and return to the Belmond.

We stayed for two nights at the Vendue on our way to Augusta for the Masters. We loved all of the small touches that they provided- champagne when checking in, sherry and cookies in the room, refreshing water by the door, complimentary umbrellas and bikes, fluffy robes, cookies and milk at night and yummy breakfast in the morning. The hotel is in a perfect location and is very clean as well as beautiful! The first night we visited the rooftop bar- which had a beautiful view of the sunset. The last night we chose to hang out downstairs in the hotel bar and we had a blast hanging out with other hotel patrons. Bobby the bartender was hilarious and makes a killer cucumber martini! We loved The Vendue and recommend it to anyone going to Charleston! We’ll be back!

This place is the best. We have stayed at many hotels over the years in Charleston however none as great as the Vendue. It gives you the true feeling of the South and the service was impeccable. From our arrival the bellman greeted us with great service and very humorous. The check in process so personal with champagne. The room was fantastic and so comfortable. Located in the French quarter section it was so close to all the activities of Charleston especially dinning. I would highly recommend this hotel.

I attended a week long work event at this hotel and my wife and baby were able to come along with me for a vacation. We loved everything about The Vendue. The fact that they only have 40 rooms in each building, means much larger guest rooms and better personalized attention. From the moment we arrived we felt very welcome and taken care of. Nice touches that set them apart from the rest: in-room fireplace, complimentary sherry atop the mantle, plush robes, spacious bathroom with glass enclosed shower and separate clawfooted tub, chocolates on pillow at turndown, and milk & cookies every night in the lobby. We also loved the artwork that adorned all walls of the hotel. Really so beautiful. The view of the city from the rooftop lounge is spectacular! Would not hesitate to book them again when we come back to Charleston.

This hotel was recommended by friends and was fairly pricey, so we had pretty high expectations. When we arrived we were told our room was ready but then minutes later told it was not ready. And the woman at the desk was not especially friendly. We were underwhelmed with our room. The room was clean but nothing special. The biggest issue we had was sleep quality. We were on the 3rd floor and it was very noisy. We were woken very early the first morning (a Saturday) by a cleaning crew on the floor above us, which is the hotel’s rooftop bar. They were obviously moving furniture around to clean and we could hear everything. The second night of our stay we had a significant amount of noise in our hallway from other guests. We were also disappointed that the hotel did not offer room service breakfast—a treat we look forward to when we’re on a getaway. They offered room service but just lunch and dinner. We thought this was odd. We’ve stayed at much nicer hotels in Charleston. Sorry to say, this one gets crossed off our list for future visits.