The Heritage House Resort & Spa in Little River, California
On the dramatic Northern California coastline lies the town of Mendocino. A thriving artist community, Mendocino's architecture resembles that of a quaint New England town. Rugged cliffs, secluded beaches, and deep alpine forests surround the area, making this landscape one of the nation's most beautiful. In the heart of it all, find The Heritage House Resort & Spa, a retreat from the hustle of modern life. On 37 private acres along the Pacific, Heritage House immerses guests in the wonder of nature from their 66 charming cottage suites. A places to forget the meaning of time, and to encounter your true spirit.
Rustic sophistication and natural elegance make each suite at Heritage House a true retreat. Featuring views of the hillsides and Pacific from private decks, many rooms have fireplaces and Jacuzzi tubs. Capture the magic of the stunning surroundings while enjoying exceptional. Activities range from hiking the hills and watching the migration of Californian Grey whales, to sampling wines at local vineyards. Find total tranquility at the Spa, where healing treatments from around the world rejuvenate guests from private treatment rooms. Inspired by the spectacular landscape, find unique and dramatic menus infused with the flavors of locally grown produce in the dining room. The Heritage House is a haven, where the wondrous inhabits the everyday.
Location of The Heritage House Resort & Spa
Nearest Airport: STS
Amenities for The Heritage House Resort & Spa
- General Information
- 66 Guest Rooms
- On-Site Amenities
- Spa on Property
- Spa & Wellness
Reviews for The Heritage House Resort & Spa
We've been here three times since their renovation and reopening several years ago. The pros: The view from Carrousel #3 is just great. The room and bathroom are very spacious. The grounds are also very pleasing. Dinner in the restaurant was quite good, with a pleasant and accommodating server (Sandy). Both bartenders we saw over three nights pour a generous drink with a very friendly attitude. The cons: Maintenance of the rooms and housekeeping is surprisingly poor. Our venetian blinds were broken, but despite repeated assurances, they were not fixed during our three-day stay. Walls are smudged throughout and need painting; burnt out light bulbs are not replaced; screens on doors and windows are broken and not repaired; casement windows don't open. Notably, the housekeeping is VERY poor. The staff seems just to be going through the motions as if they are contractors paid by how many rooms they clean but not how well. They are slow to make up the room. They don't clean at all well -- crumbs are left on tables and floors; trash is not emptied; shampoos etc. are not replaced. Also, the grounds are extensive, but very poorly lit, so driving back to your room at night and negotiating stairs can be treacherous. It's really too bad that management hasn't taken control of these manageable issues because the place could and should be great again.
Wbf2013 - Washington, DC
My wife and I stayed here for 2 nights @ $300.00 per night. I booked this location because it was my wife's Birthday and their website offered in-room massages. I wanted to treat her with all the Spa Treatments possible. When we checked-in I was given a "Welcome Package" with a list of Spa Services and pricing. I asked to book a massage for the next day and I was told they had no staff available to make this happen. I was told they hire Independent contractors to come-out to their property and none where available. They offered to book a massage in the near-by town of Mendocino. So, to be clear. The Heritage House Resort and Spa offers on their website massages on-site by their certified staff. They handed me a Spa Services price list when I checked-in and then tell me I'm not able to get a MASSAGE because their Independent contractors could not come out to the property because they were all on vacation. Nowhere in any of the information they put out does it refer to massages being available by outside contract services. When we arrived at our room we were surprised and disappointed to see the condition it was in knowing we had just committed for 2 nights. There was "No pride In Ownership". The carpet was dirty, windows dirty, furniture worn and beat-up, walls and doors marked and scuffed, spiders and webs in the ceiling corners, poor internet service, and the outside deck was dirty. But, the view of the ocean was amazing!! **I took Date/Time-Stamped photos to documents all of this** Undeniable, the proof is in the photos. My wife and I ate at the restaurant and had a drink at the bar; that saved the night because the food, drinks, and service were great. The next day, at 9:00 AM, I placed the sign on the door knob for the House Keeping Service. My wife and I returned at 3:00 PM. The room had not been cleaned. I had to call the front desk and they told me I would be put on a priority-list. About 1 hour later House Keeping showed up. My wife and I went back up to the Bar to down our disappointment in this place and actually spoke with 2 other couple's having drinks. They told us they were experiencing similar issues. OK. It was not just my wife and I. Here is the kicker. My wife spoke to one of her girlfriends later that night. Her girlfriend told her she had tried to order a "Surprise Birthday" package of some sorts like a nice bottle of Champagne/Wine from the front desk. She was told they were unable to do that. How DISAPPOINTING!! We are NOT EVER COMING BACK.
MannyNewcastle - Newcastle, California
The hotel's website says they are "like" a 4 Diamond hotel. I've got news for them. First, the good. Our two bedroom suite was spacious, clean and modernly furnished. Bed comfy. The bad: Website says it has "sweeping ocean views." It has nothing of the sort - more like "partial" ocean view. Windows were dirty. No drawers for clothes in either room, no pictures or art, no locks on bathroom doors, no tv's in bedrooms, furniture not arranged well. No path lights so at night you walk in total darkness. NO INTERNET CONNECTION - we called several times and they said it doesn't "work" at our end of the property. Housekeeping did not come until we called at 5pm, and then she didn't even take the dirty dishes in the sink or make our bed. TV has no guide channel and no movies. No info in room about local restaurants, shops, hikes, things to do, how to get ice, turn on the fireplace, fitness center etc. Couldn't find a way to turn the deck light off at night. Ceiling lights with bright LED bulbs needs a dimmer switch - otherwise feels like an office. Need table and chairs in a 950 sq ft room!
JoeKneeM - Alameda, California
I have a reservation for the coming months in this hotel, and I am shocked with the bad reviews. Folks are reporting that front desk is non-welcoming, that rooms and bathrooms are dirty, even towels are dirty!, wi-fi doesn't work, cable TV is down, emails are ignored, dirty windows block ocean views so hosts were cleaning them themselves!, spiders in many rooms, and the manager... is unavailable. How is this possible? Couldn't a competent manager fix all that in under a month? I am a citizen in an underdeveloped country. The hallmark of such a country is that problems are never addressed, never fixed. But how can this happen in an upscale resort in California, with a Hollywood past, and that recently underwent extensive renovation? Where are the owners? I don't get it. (to submit this I must evaluate the property, I am giving it 2 stars just for the worries generated by recent reviews).
Paroxystic - Meursault, France
We stayed here for two nights in an ocean view room with our four year old kid. The room is pretty big with a large, well appointed bathroom. The best part is the view and proximity to the ocean. Falling asleep to the sound of crashing waves is hard to beat. A couple things to note: 1. This area can be foggy. So your view is likely to be obstructed until the fog lifts. I find it beautiful in its own way 2. The drive way to your cottage can be narrow and steep 3. If you drive an electric vehicle, there is not place to charge aside from plugging into an wall outlet and running an extension cord, which pulls at most 3 miles an hour. You will be better off booking somewhere else with EV chargers 4. Restaurant choices are few outside of Mendocino. Be prepared to dine at your resort's restaurant or another resort's restaurant.
puccipuppy - Mountain View, California