The Inns at Equinox

We recently had a fantastic stay at the Equinox Resort and Spa. The accommodations were top-notch. Our dining experience was limited to the Marsh Tavern, as the Falcon Bar was under renovation and the Chop House was closed on the days we were there. But the food was incredible and the wait staff personable and professional. Each morning we had Ashley as our server. She was very friendly, remembered us, and gave recommendations based on our daily desires. She was great. We also would like to mention Maria, who we met at the Spa, checking us in. She remembered our names and all of the classes and spa treatments we had scheduled. She also hosted a very funny and casual Trivia Night in the Tavern. We felt very special given her friendly personality and excitement. As for the Fitness Classes, we were introduced to Yoga by Pauline, who slowly led us though a wonderful routine. We also has two Pilates Classes with Felicia, who took her time with us as we had never done these classes before. She was very vibrant, energetic, and engaging. An awesome experience. Lastly, we had a very thorough massage with Matt, along with a Blissful Touch Facial with Charon. I can't recall any of the front desk staff (sorry), but there were all very helpful, insightful, and friendly. Overall, a great experience for our first time at the Equinox.

Paige W. Went above and beyond to make our first meal at the equinox hotel beyond exceptional. Her care, kindness, and consideration made this dining experien

I previously submitted a 2 Star review for this hotel as a result of a complaint I had regarding the failure to honor an expired gift certificate due to extenuating circumstances. Following that review, I was contacted by the General Manager (Jaques Baheux) who was sincerely apologetic. He is apparently new to the region and to the resort and was embarrassed by the response I received. He offered to host my entire family for a night at the resort, but when a thanked him but refused he advised he was going to honor the gift certificate and looked forward to meeting me in the future. This was the response I expected from the resort. I believe that with this new General Manger, the resort will improve its customer service and be a place people will be eager to visit.

Our weekend getaway at the Equinox is always a special treat for me and my husband. We have been coming here for years, whether it be with our daughter or just our dog. On this visit, we stayed in the North Wing. Our room was spacious, clean and even had a view of the mountains. We especial love the location where we have access to hiking trails, shops, restaurants and skiing. We took advantage of the hot tube and spa and enjoyed the live acoustic music in the lounge. The staff are always friendly and seem to really love working here. It is a bit pricey, but the specials are definitely worth it.

What a lovely place to stay! The location has everything you need - breakfast, lunch, dinner, and drinks. The spa is right on site and provides great services. Manchester is a lovely little town to visit. Lastly, the staff is so friendly and accommodating - definitely will visit again.