The Inns at Equinox

An inn in the mountains of Vermont with a charming ambience and lots of options for outdoor activities: golf, tennis, trail walks, shopping at local outlets, spa treatments. How could one go wrong?

I may have to go back to Manchester for work but I can assure you staying at the equinox will not be a consideration for me. From deceiving banner ads to staff that think they are above anything a guest might have concerns about are just some of the reasons I would not return

Very disappointed with our stay. I stayed at the Equinox multiple times in the 1990s and always loved it. It was a fabulous property with a great staff and great services. I was excited to return after many years and wanted to share the Equinox with my wife and daughter. I booked on Expedia, choosing very specifically a large room with two queen beds. We were three; my wife and I and our adult daughter. Upon check-in we were assigned a suite with one king bed. I explained our need for two beds and was told that they could not change the room as the hotel was full and the room was booked as a single king. I asked to speak to a manager, and he was very condescending and not helpful at all. I asked if we could get a rollaway and he said yes. He said they were outstanding quality rollways. He did not charge us for the rollaway. The rollaway had dirty sheets and felt like the springs were about to poke through. The housekeeper asked why we didn’t just use the sofa sleeper? We were not made aware there was a sofa sleeper. They did bring sheets etc. for the sofa sleeper, but did not remove the rollaway, so we spent the entire stay with a huge unneeded rollaway in the room. The room was dirty, especially the bathroom, and needed a paint job. The entrance to the building was dirty and needed a paint job. The doorframe looked damaged. The room was really uninviting; it had a huge empty space in the bedroom, and absolutely no décor. In the living room there were two small photos. It was cold and pretty sad. The property overall was really tired. The lawn needed mowing and there were no nice gardens. The bartender was very nice. Then, when I checked out, I learned there was a $40.00 per night “Resort Fee.” There was no mention of this fee at the time of booking and there was no mention at the time of check-in. I asked exactly what the fee was for and I was told “for the gardens and other stuff.” Really unhappy.

We came for a weekend wedding. So disappointed with the accommodations. Old, outdated and definitely not worth the price. One night the smoke detectors went off. Housekeeping came quickly but 2am went off again repeatedly. The weeds growing outside back door was an unsightly view. Service in restaurant could not have been slower. I did like the bedding and bathroom was spa like but we will not be returning.

Beautiful location and has so much potential. But this place is run down, falling apart, and just gross. Invest in this landmark and get a local designer to make it "Vermont". Was hoping this would be like the Greenbrier and it was NOT.