The Inns at Equinox

Shame this hotel has gone down so much - $600 per night for a 2 star hotel. It used to have a valet, concierges, friendly staff and managers - now it's a shell of it's former glory.

This was perhaps the worst hotel stay we have ever had. This is an old hotel that I am sure once had great charm. They are operating this hotel at a third of the staffing required. A single person at check-in at check-out, one bar tender for the entire property, a single waitress for the entire restaurant, etc. Rooms are literally falling apart. AC does not work, wall paper falling off of the wall, clear visible mold. Our room even had a loud mechanical pumping noise that lasted all night (we were told that was just the reality of staying in the room). The hotel itself is also falling apart. The handicap ramp collapsed while we were there. Perhaps to give a better sense, check-out took thirty minutes because there was a single front desk staff member and a line of people complaining about how far The Equinox had fallen. When I finally arrived to the front desk staff and said I was disappointed in my stay, he simply said "I can understand why". 70% of guests we overheard or engaged with were disappointed. Don't let the website or old reviews fool you. AVOID AT ALL COSTS!

Very Poor for a High-Priced Hotel. This hotel has clearly seen better days. There was a lot of deferred maintenance (scuffed doors, poorly draining tub); it was not very clean (dust and debris under the bed, stain on the lampshade, dead flies in the window); zero hospitality (perfunctory checking with no description of amenities); and poor breakfast (flat omelet, unripe fruit). On the plus side, the bed was very comfortable. Other issues: poor outdoor maintenance (trash on the grass), and zero security. All the doors to the outside were open 24/7. This hotel is definitely not worth the price. There are many other options nearby — go there!

Great location. This once grand hotel is in need of a facelift. Our room was what can only be characterized as shabby. Peeling paint, scuffed walls and non-functional mechanical systems. Such a shame for a once elegant hotel.

The Equinox Resort in Manchester, Vermont, was once one of New England’s true gems — a place of quiet luxury, timeless architecture, and understated charm. In the late 1990s and early 2000s, it offered an experience that blended history with impeccable service: polished wood floors, crisp linens, elegant dining, and beautifully maintained grounds framed by the Green Mountains. Every detail reflected care and pride, and guests felt part of a long tradition of Vermont hospitality. Sadly, those days seem long gone. On a recent visit, the Equinox felt neglected and worn, its once-grand spaces showing clear signs of physical decay from years of deferred maintenance and lack of care. The air of refinement that once defined it has been replaced by fatigue and fading grandeur. The resort now stands as a shadow of its former self and urgently needs a comprehensive renovation. The Equinox’s history and setting are far too special to let slip away — it deserves a full restoration worthy of its legacy.