The Inns at Equinox

We had a lovely time at Equinox! James at the front desk was so kind and helpful and answered all of our questions. We also had a lovely meal at the Chop House. Delicious food! Thanks for an amazing stay.

Disappointing spa experience. The floors were dirty from outside salt and gravel. The steam room was broken, the male tech was working in the women's locker room while we used it. The waiting area is cold and unwelcoming. Clients were called in like an assembly line. My masseuse didnt tell me her name then disappeared after the session. She rushed through the treatment like she was a bulldozer on speed. Find another spa.

I always enjoy the spa and the excellent staff and instructors. It’s unfortunate that one of the two pool bathrooms has been out of commission for some time as it makes for a long wait. Also, people are dragging in gravel to the pool side and pool bathrooms which is quite painful to step on with bare feet. I never remember seeing this gravel in previous years. Maybe outdoor shoes should not be worn in the pool area?

I would not recommend this resort. For the price, the rooms were incredibly dated and we found bugs in our room. Both nights there , late into the evening children were running around screaming. Not a pleasant way to spend a weekend.

What a disappointment for the money. The room was very dated and there were moths and bugs. Upon arrival the girl at the desk told us to pull in the back parking lot and to enter through the back to get to the elevator. She did not tell us that there was someone up front who would of brought our luggage to our room , nor did she tell us that we had to lug our baggage up several staircases to get to the elevator. On top of that, although our room was in the 400’s, it was on the third floor. The parking lot and sidewalks were not cleared when we arrived on Saturday and not much better when we went to dinner that night. Although it’s not entirely the hotels fault, there were children running, yelling and pushing at all hours of the night through the sitting areas. If they are going to make it a “family” resort, perhaps they should have areas for the kids and quiet hour rules. Pets are allowed and not only did a dog jump on the furniture, she knocked my drink over. What I had experienced as a guest years ago was not what I experienced this past weekend.