This is my 4th stay at Carneros and it did not disappoint. While there were a few things that could’ve been done differently, the hotel was FAST AND CARING to rectify the situations, providing excellent customer service. Specifically, the manager Nina, was fabulous at accommodating our large groups needs day and night, she is truly a gym! Additionally, the pool and spa manager was so nice! She would walk around the pool area, personally checking up on guests! They provide free transportation within 5 miles of the resort, which is a game changer to get into Napa! As always, they keep this resort meticulously polished and clean. You truly feel like you’re in another world. We stayed in 2 cottages and a house, and they were perfect. It’s an oasis! We ate at Farm and Boon Fly Cafe, they were great! Additionally, the Market offers a nice selection of groceries. What’s best about this hotel is that you will not pay inflated prices for food and drink. Most entrees are under $40 and drinks are also reasonably priced. Within the market, you’ll find bottles of wine for $30~. We can’t wait to celebrate next year!

Tranquil Luxury -Perfect Girls Weekend I spent a weekend at the Carneros Resort and Spa for a girls’s weekend after a business trip. We booked two premier garden cottages, which come with a king bed, a pull out sofa bed, fireplace, luxury bathroom with heated bathroom floors and a lovely private backyard with fire pit, outdoor shower and lounge furniture. The entire team was friendly, welcoming and accommodating. When we asked about the garden, one of the team members offered to give us a tour and explain the farm to table strategy for the facility (Thanks so much Velvet! Can’t wait to come back). The onsite restaurant called serves a very nice brunch with outdoor seating. Great food and very attentive staff. There are beautiful views, a wonderful kitchen garden, outdoor chess board and other games and two pools. The property is beautifully maintained. The best part of the experience was the incredible spa. Susan and Jennifer are exceptional. By far, among the best message treatments we’ve ever had and we have been to spas all over the world. Highly recommend the scrub , which includes an outdoor shower in a private enclosed area. Overall, this was a lovely, rejuvenating experience. Highly recommend for spa enthusiasts, wine enthusiasts and foodies looking for a relaxing getaway. Planning my next trip!

The perfect place to stay if you are looking for a luxury resort with excellent customer service. We received a warm welcome upon check in. The cottage was cozy and modern. All of the staff were friendly and helpful. I can tell the Director of Operations pays attention to detail because everything about our stay here was perfect from check in to check out. My husband and I have stayed here a couple of times in the past to celebrate my birthday. We will continue to come here because they always make our stay memorable each time.

Perfect stay in the heart of wine country near to Napa. Our room was basically a tiny house feel with a private terrace complete with beautiful climbing roses. The pool area is simply amazing with views for days of the surrounding vineyards and hills. Restaurant was under renovation so we sat outside to enjoy the food, which was very nice. The onsite market had great breakfast as well as plenty of wines and snacks if you wanted to take a picnic. The only downside of staying here is the distance to downtown Napa…traffic can be tough and it can be an hour drive sometimes. Lived up to the hype and would absolutely return again!

My husband and I checked into Carneros Inn on 12/27 for a 2-night stay, expecting a relaxing getaway. However, our experience took a drastic turn due to safety hazards on the hotel premises. While the hotel's location seemed promising, the overall ambiance was marred by neglect. The landscaping appeared unkempt, with overgrown bushes obstructing pathways and landscape lighting. Despite our initial impression of the surroundings, our room, Cottage Rosemary #4, provided a comfortable retreat. However, our stay was overshadowed by an unfortunate incident on the last night. On our way back from enjoying the hot tub near the spa area, we encountered a serious safety issue. The stone stairs leading to our cottage were inadequately lit, posing a significant hazard. None of the integrated lighting fixtures worked, leaving us navigating in darkness. I tripped and fell, resulting in a fractured ankle. The aftermath of the fall has been arduous. I spent the following day at urgent care. I learned the extent of my injury—a fractured ankle requiring a month of immobility. The impact on my daily life, particularly as a parent of three, in a 2 story home, has been profound. Moreover, the lack of follow-up or concern from the hotel staff was disappointing. Despite the severity of the incident, no one reached out to inquire about my well-being. My recovery journey has been challenging, marked by sleepless nights and ongoing discomfort. The incident at Carneros Inn serves as a cautionary tale about the importance of prioritizing guest safety and maintaining adequate lighting and maintenance standards. It's disheartening that my first visit to the hotel ended in such a manner, tarnishing what could have been a memorable stay. As I look ahead to future travels, I hope that others can learn from my experience and prioritize safety above all else. In light of this experience, I cannot in good conscience recommend Carneros Inn to fellow travelers. Until safety concerns are addressed and guest well-being becomes a priority, I urge caution to anyone considering a stay at this establishment.