This is such a great place. We just checked in this morning, the staff was very accommodating and made us feel so welcome. Please make sure to check in online as you get your link around 8AM and they will send you your door code. There's a group of foreigners in-house and they just started an impromptu barbecue. Everyone is having a great time tasting some steak and having a glass of wine in the backyard.. This is what I expect from an Inn and White House did not disappoint. The staff is always present but it is out the way, if that makes sense☺️

I had a quick 2 night stay at the White House Inn in Napa and I loved their cozy atmosphere. The staff is very attentive, always ready to assist. They have a wine hour each day, but I had business diner plans so I did not partake. Breakfast was very tasty and I LOVE their Nespresso machine for morning coffee. I am already planning to bring my partner so we can unwind in Wine Country

The White House Inn has relatively new owners and a much more recent — as in, they “finished” days before our visit — renovation. What a mess, and what a disappointment, especially since we paid a lot for our room thinking we’d get the usual Napa B&B experience. Our “king deluxe” room was so small that it didn’t even have a closet to hang clothes or drawers to stash suitcase contents. The bathroom was so dark, with the only light 12-15 feet above, that I couldn’t see to put in my contacts. The room didn’t even have a hair dryer. Other than the dramatically dark burgundy walls of the bathroom, the room had zero character — no artwork or colors beyond beige. The lamp and powered-outlet end table on one side of the bed couldn’t be plugged in because the nearest outlet was too far for their cords. We had to ask for an extension cord to plug one of them (and only one) across the floor and on the other side of the electric fireplace. The mantel above the fireplace was filthy with construction dust and detritus. You don’t get housekeeping, not even on request. The Samsung TV was app-only with no instructions how to access live TV. An extension cord hung from its back and down to wall to an outlet. And the cardinal sin for a king room: only one chair. Breakfast was only one step above a Hampton Inn. Unlike most Bed & Breakfast inns, we were not served breakfast but rather could select from a small spread on a counter, usually overnight oats, fruit, some kind of egg sandwich, store-bought sliced bread, and gummy bagels. They didn’t even have cream cheese to go with the bagels. You don’t get any homemade or from-the-bakery breads or pastries. The new owners are not innkeepers and are not on the premises. Everything is electronic, from registration to gaining room access to checking out. You don’t get the benefit of friendly owners chatting you up about the area because the only people you see are the hard-working kitchen staff and a manager (?) you can summon by ringing a doorbell-like button. No one talks to you. Good B&B innkeepers always make you feel as though they’ve invited you into their home. There are some good things about The White House Inn. The exterior, including the plantings they were putting in while we were there, is charming. The sunny room at the back of the inn where you eat breakfast is comfortable and cheery. Every afternoon, the nearly invisible staff puts out a beautiful charcuterie board and wine for guests. And we liked the Nespresso Professional Vertuo coffee machine. If you want snacks at odd hours, you are out of luck unless you want to pay for the snacks out of the small tray in your room — a tray that takes up valuable real estate in a small room. Needless to say, we were deeply disappointed, especially given the price. The owners don’t offer any of the amenities you’d expect for either a B&B or a hotel. Basically, you get a bare-bones rooms and a bare-bones breakfast.

This place was recently upgraded and provided a great combination of charm and luxury. It completed our amazing experience in Napa and was only a stone's throw away from the heart of downtown. Will definitely stay there again on our next trip to Napa.

Do not trust this facility. The Inn was listed through Airbnb where I booked a five day stay over a holiday weekend. Only a few hours before I was scheduled to check in, I received a notification from the White House Inn host that they couldn't accommodate me and they did not offer any assistance or support to find another option. One person said it was maintenance issues and another told me they had overbooked the inn. They did not follow Airbnb host requirements for cancellations and I did not receive any customer service or support in finding emergency accommodations. We only had a few hours to find an alternative on the Valentine's/Presidents day weekend. The whole thing seemed very sketchy. For such an expensive Inn, I would have expected better communication and service.