Lone Mountain Ranch

The setting is beautiful. The accommodations are first class. The only imperfections are three: First, there is only one place to eat if you do not have a car and cannot drive into town. The food there is very good and the services is excellent, but after a few days I found myself wanting a bit more variety. Second, most of the staff are very young people who are only going to be there a few months. They are nice, bright, enthusiastic, and sincere but they really do not know much about the ranch, the setting, or the hospitality business. This sometimes poses a problem when you are looking for answers or assistance. Not serious problems, but problems. Third, during the time my wife and I visited there were many activities that all of the guests were expected to attend. This was not clear when we made our reservations and we might not have gone had we known. We just wanted to be left to ourselves and did not seek to make friends and socialize. This almost seemed required. Not quite, but almost. If a period of time entails that sort of engagement with fellow guests it should be made very clear, as it significantly affects the quality of the experience. Otherwise, it was wonderful.

I spent 5 amazing days enjoying Lone Mountain Ranch. If you're on the fence on booking, do it! The service, care and attention to detail was fantastic. Every person that I interacted with was genuinely wonderful, and really made you feel welcome, and that they wanted you to enjoy your time there. Everyone was always smiling, and that truly brightened my days there. A number of the staff knew me by name by the time I left, and that really added the personal touch. Kudos! Brendan in the Lytle Bar greeted me right away while I was checking in with a delicious cocktail. He continued to mix up fun and tasty drinks throughout my time there. Savannah at the front desk was so kind and helpful with handling changes throughout the days and answering all of my random questions. The staff at the Horn & Cantle were a blast, and knowledgeable about the food and drinks. What a treat to get to eat there each day of my stay! Then slide over to the Saloon after dinner for some entertainment and a night cap. Incredible way to end each day! Saving the best for last, the Wrangler crew was absolutely incredible! They made sure that everyone was comfortable and safe throughout each horseback tour. The areas that we were able to explore on horseback are truly breath taking. I often found myself distracted by the scenery, and having to remember that I'm also on a horse and need to pay attention to that. However, Trigger did an amazing job taking care of me! Kylie did a fantastic job on the intro ride making sure everyone was paired with the correct horse and getting everyone comfortable with being on a horse. Lastly, and the highlight of my time there was my arena riding lesson with the incredible Kate! Her patience with me as I learned, and her genuine support and encouragement allowed me to find my mistakes and learn, to try things and not be afraid of failing. Or looking like an idiot! The things that she taught me in the course of my lesson heavily outweighed all that I have learned in the number of lessons I have taken at home. She's an accomplished equestrian herself, and an incredible instructor with a great gift of explaining how to do the things we worked on. All in all, an amazing week that really filled my cup! It was just what I was looking for!

We spent three nights at Lone Mountain Ranch to celebrate a friend’s birthday. Overall, our stay was enjoyable, but there were definitely some hiccups that fell short of the expectations you’d have for a luxury resort. At this price point, you’d hope that every aspect of service would be consistently five stars. Unfortunately, that was not the case. The Horn and Cantle restaurant was truly exceptional. The food was outstanding, and the service from both the servers and bartenders was top-notch—easily the best part of our experience. We also loved the variety of activities offered, from horseback riding to archery to the high ropes course. Our group especially appreciated the wranglers and activity leaders, who were personable, knowledgeable, and made the experiences memorable. The biggest disappointment was the service at the Outpost—the hub for check-in, reservations, transportation, and purchases. Upon arrival, we walked into the front desk area and were not acknowledged at all. Check-in was disorganized, and after repeated requests, we were finally given our keys, but not without encountering rudeness from the staff. To make matters worse, our luggage was delivered to the wrong cabin and swapped with another couple. Communication from the transportation director was equally frustrating. We received urgent, late-night texts before our arrival (including one at 9:30 PM), which felt inappropriate and unnecessary. Throughout our stay, interactions at the Outpost lacked care and professionalism. Many staff members seemed young, inexperienced, and untrained for the caliber of service expected at a resort of this level. We also shopped at the Lone Mountain store, which advertises a cowboy hat bar. However, none of the staff were equipped or willing to assist with shaping or designing hats. One employee even mentioned she had a late night and didn’t have her supplies, which reinforced the sense of immaturity and lack of professionalism. For the price we paid (over $14,000), we expected consistent, five-star service across the board. While the activities and restaurant exceeded expectations, the Outpost staff fell far below them, dampening what could have been a flawless experience. I’d strongly recommend that management reevaluate hiring and training practices for the front desk and retail operations. The ranch has so much potential, but unless this critical area improves, guests will continue to feel that their investment doesn’t match the service delivered.

My girlfriends and I attended the Cowgirl Up Week at Lone Mountain Ranch and had a fun time! The staff was incredible and the food was top-notch. There were many activities to participate in, and if I could give it 10 stars, I would! They catered to all of us and made our stay memorable! Thank you!

Lone Mountain ranch is a top notch facility. Just the nicest horses I ever could’ve hoped for. The trails were amazing. I’m so proud of myself for some of the things I did. All of the wranglers were amazing. The food was delicious. The accommodations were perfect. The entire staff was a joy. Cannot recommend this ranch enough.