Lone Mountain Ranch

The friendly staff and excellent service make this place one of a kind. The attention to every detail makes it a stress free vacation for the entire family. The pre arrival concierge calls along with emails of itinerary options were so helpful. After arrival, the text communication for any and all services was easy and always prompt with a response. We participated in numerous on property activities such as Axe throwing, archery, ropes course, and horse back riding. As well as off property for fly fishing. The easy transportation to and from the airport and Big Sky was also a pleasant addition. The wranglers were kind and patient. Great, easy going demeanors. The child care staff were excellent and always seemed eager to see the kids and into their jobs. They provided fun activities that were age appropriate everyday for our 8 year old son. The Rodeo was a family hit and we all loved it! The food at H and C is wonderful. Service is very slow however and can be hard with a younger child. Go earlier and it moves faster! Cabins were clean and the housekeeping service was excellent. Loved the morning coffee delivery. I do agree with another reviewer stating that snacks should be replenished during the week.

This place is fantastic. I do not know where to start but EVERY single person we encountered was great. The place is set in a valley surround by mountains and wildlife is everywhere. We saw so many different animals. Joe the manager is great and very helpful and kind. Upon check in they did great. I had such great interactions with Corinna and Taylor. Jake and Pearce served us at the restaurant and we truly enjoyed both of them. Jake is very knowledgeable with wine and we really enjoyed our conversations. Will took care of our luggage when were got there and he was everywhere. That guy worked his butt off and was the most kind good person. He was so helpful with everything. Logan who was the head wrangler this year was so sweet and kind. We love her. She did a wonderful job. We had Payton and Owen for a few of our rides and they were so good too. EVERYONE WAS GREAT! The food was great. Every morning they left coffee of our choice on the porch. The cabins were super clean and comfortable. Housekeeping did a great job. We had a drain issue and an air conditioning issue and both were fixed promptly. Everything was close enough to walk to. We did the ropes course and the guys were great as well. My only wish would be that they had some type of fitness center with some dumbbells, kettlebells, etc. There is plenty of walking and hiking trails but some stuff for stretching and anaerobic would make this place over the top. Overall this place was fantastic. They matched a horse with each of us and we rode the same horse all week which was really nice. Once the horse got to know you it was even more fun. We missed the rodeo but we went to the BBQ and line dancing and had a blast. Whomever leaves this place a bad review has some other issues. We are going back over New Years and booked for next June as well. I generally only stay at a very high end place and I thought this place was great. If you want great family fun this is the place. Great food, Great accommodations, great people, great everything.

The context for this review is their room rate - which is at the high end of luxury. Our family had a great time and we would recommend the experience to others as it is way more varied than just a regular downhill ski vacation. But I don’t think it rose to the standard that I expected for the cost- having stayed at places at similar rates. Grounds: Amazingly spectacular. Even when it was dumping snow it was beautiful. Great views etc Activities: A+. XC skiing and snowshoeing opportunities were limitless. Equipment available for use was top notch/new. Horses readily available for pets from excited kids. Lack of advertised carrots was a major disappointment to my kids however. Food: Horn & Cantle is a really good restaurant. The staff are super pleasant and accommodating. My only suggestion would be to vary the menu a little from day to day. Staring at the exact same menu or buffet items for five days in a row gets a bit stale. Great ambience in the dining room. Service: Mixed bag. We got some folks who fully engaged in rolling out the welcome mat and went above and beyond, but others who gave off the vibe that they’d almost rather be anywhere else and/or disinterested. Consistency here is something that top notch places really focus on. Pet peeve- turndown service…..great but coordinate it with the cabin’s dinner reservation, don’t show up at 5pm. Transportation: Easy getting to and from the ranch and then to and from the ski area. Only gripe would be to make sure the inside of the vehicles are relatively clean/organized. Leftover trash from the group before you doesn’t feel appropriate to the price point. Some drivers helpful with loading your gear - some let you handle it yourself. Everything ran on time. Cabins: We stayed in Aspen up on the hill. Amazing view and big windows. First the good. Super comfy mattresses. Heated bath floors. Nice decor. Supplied with board games. Spacious feeling accommodation. Morning coffee delivery. The not so good: their thing is record players ilo TVs. Love it…if the record player works. We told them it wasn’t working, someone tried to fix it but then they clearly just gave up. Never worked. The air is very dry at that altitude so humidifiers are a must. They have them, but they have clearly not been cleaned in a long time. Smelly humidifiers or ones with white crusties are never a good sign. Should be disinfected at every cabin turn. Fit and finish is not what I would expect for the price point- understanding the rustic log cabin vibe. Wobbly toilet, leaky shower, slow drains, missing covers/pulls, loose tile trim. Nothing bad, but just not what I would expect. Agree with the other comment about wanting dressers ilo wardrobes. Two wood stoves in our cabin. One worked great. The other smoked us out of our bedroom as the flue was either blocked or partially closed. Room was stocked with snacks when we arrived that we were told would be replenished. They were not. There was a nice little bar area with an electric tea kettle…but nowhere to plug it in except a floor outlet which doesn’t work with kids around. Small detail but one that matters. The cabin was quite clean…except when you looked up. Cobwebs and dusty light fixtures / windows took the shine off for me a bit. Again something that should be addressed at every guest turnover at this price.

Perfection! Lone Mountain Ranch was everything we hoped it would be - and more! No detail is missed in providing a special and unforgettable stay - from the morning coffee deliveries and sweet notes, to the evening specialty chocolates and treats - they think of everything! We renewed our vows for our 10th anniversary and Tammy worked hard to make sure everything was perfect! The Horn and Cantle, Saloon, and Auric Room are first class and provide not only amazing food, but top notch customer service! The employees of every part of the ranch love working there and it really shows! Beautiful cabins, great food, friendly people, horses, elk, and stunning nature all around! Perfection! We will most definitely be back - a piece of my heart lives there now ❤️

Great time visiting LM. Food, dining, staff and accommodations were superb. Would rate them all a 5 star. So why an overall 3 star rating you ask. The gist of my trip was to XC-ski to my heart's content. With over 50+ miles of groomed trails this was the place to be. Trails were well groomed though there was one spot where a sizable log was hanging over the tracked part of the trail - one would have to be 3 ft or less to get under it! Now to why the low rating- signage, signage, signage!!! I printed out a map ahead of time to get an idea of where I wanted to ski. Upon adventuring I found the trails to be poorly marked. Names of trails are of no use when the names don't match the map. There are very few intersections with numbers posted even though numbers are on the map. In one instace the sigh showed Beaver Slide to the right yet the map showed to the left! There is an app you can download that will show where you are on the trails. I am there to ski - not to have to pull out my phone to see where I am. No fun having to take off gloves in -23 degree and check an app. It was also mentioned about QR codes coming - same issue - I don't want to have to be using my phone! There should be trail maps available at the Outpost. There should be trail maps at the intersections showing "you are here" or at the very least have numbers that correspond with the map numbers. I was told better signage is coming - hopefully these are some ideas you will consider when doing so