Wits End Guest Ranch Resort & Spa

Hacienda del Sol is a historic gem of the old West that nestles only a couple of miles from world class shopping and dining at Tucson's La Encantada. This resort is quiet, comfortable, beautiful.

The resort is so gorgeous. The gardens and art are exceptional. The staff is so genuine and nice. The rooms are so beautiful and comfortable and not over stated but are seriously luxurious! The food was excellent. Loved the little gift shop! Great experience!!!

My husband and I had a great time at Hacienda Del Sol. My husband and I wanted a little break, so we decided to go for Father’s Day. We had fun.

Subject: Disappointing Experience at Hacienda Del Sol Resort – June 19–20, 2026 I would like to express my disappointment and frustration regarding our stay at Hacienda del Sol Guest Ranch Resorton June 19, 2026. My wife and I have long admired the resort's historic character, beautiful grounds, and authentic Southwestern architecture. Unfortunately, our experience fell far short of expectations. Upon arrival, we decided to have a late lunch at Terraza Garden Patio & Lounge. We ordered the Hacienda Street Tacos, which were bland and lacked flavor, and the Skirt Steak Kale Salad. The steak was served cold, appeared undercooked, and was completely tasteless, giving the impression that it had been reheated rather than freshly prepared. A few hours later, my wife became ill, experiencing severe stomach cramps, nausea, headache, diarrhea, and vomiting throughout the night. While we cannot state with certainty that the meal was the cause, the timing was concerning and significantly impacted our stay. The following morning, around 8:00 a.m., we went to The Grill at Hacienda del Sol hoping to have a light breakfast—some tea and toast for my wife. To our surprise, despite the restaurant being nearly empty and breakfast service having started at 7:00 a.m., we were stopped by the hostess and instructed to return to the entrance and wait to be seated. We complied and waited for approximately five minutes. During that time, I observed the hostess chatting and joking with other employees while seemingly ignoring us. I attempted to make eye contact and signal that we were waiting, but received no acknowledgment. Feeling unwelcome and embarrassed, we decided to leave. As we were walking out, the hostess suddenly approached us and said she could seat us. By that point, however, the damage had already been done. We left and went to Whole Foods instead for tea and breakfast. What made this experience particularly upsetting was the feeling that we were being treated differently. English is our second language, and while I cannot know the hostess's intentions, the lack of attention and courtesy left us wondering whether this played a role in how we were treated. We chose Hacienda Del Sol because of its reputation for hospitality and excellence. Regrettably, our experience was marked by poor food quality, illness, and service that left us feeling unwelcome. I hope management will review these concerns seriously and take appropriate steps to ensure future guests receive the level of care and professionalism that the resort's reputation promises.

Fate finally brought me to this property for an actual stay as I had to use an Amex credit by the end of June. As locals we had been here a few times over the years for holiday meals, and I always thought how fun it would be to stay in this lovely historic jewel of the foothills. We did a two night staycation during the week, rates were great given the AZ heat has kicked in and many tourists seem to stay out of our state when it’s triple digits. We booked a king Sonoran and I will first say that I loved the spacious, rustic chic room we were given. We were on the second floor and facing the Catalina’s and the pool along with the Hepburn-Tracey casita… so the view was nice. Initially I had hoped we would get an upgrade given how I booked via Amex THC and I also have iPrefer titanium level, but alas it was not in the stars ( I think an upgrade would have only been limited casita or king Sonoran with outdoor shower) which was fine given we truly enjoyed the room. The gal at the front desk said they were very occupied, which was actually not the case and I later found out they were 40ish %… just say none available right? Anyway, our room was wonderful and comfortable with all the amenities and a comfortable bead that I think had actual feather pillows! All of the staff we encountered was fantastic from housekeeping to restaurant/bar to grounds. I was able to stack my Amex and iPrefer status benefits and although they did not have an upgrade, was presented a bottle of wine in our fridge as the welcome amenity which was nice. For fellow iPrefer titanium members, they don’t do the daily F&B here but will give you a voucher for a complimentary appetizer which we took advantage of when we enjoyed their bar. They have three nice pools, one is open all hours (adult only) but we were daily fans of the Rincon pool by our room. Spa was out of order but who needs a hot spa when it’s 100 plus out! All in all we lived our stay and the property, its staff, history and the fun artwork all over the property. I would stay here again no question and recommend to anyone visiting Tucson!