The Lodge at Jaguar Reef

This is our second time at Jaguar Reef and again it did not disappoint. We had a 2 bedroom penthouse over looking the Caribbean Sea. The unit was clean, spacious and comfortable. The private balcony with a plunge pool was an extra bonus to the living space. Our mornings were filled with mimosas and coffee while we relaxed in chairs on the beach. The food ( and the service provided by Leo and Andy) was great. We tried the special each day and loved being able to try local dishes. The grounds are immaculate with staff working hard each day to keep things looking pristine. Jason, Lucas and Joseph were additional staff who stood out to make our trip memorable. We will be back! We also used the transport service to/from the airport that was easy and stress free.

Last week we had another wonderful time at Jaguar reef. Would like to say every one from the reception desk to the bartender at the Big Dock treated us like family. And a special shout out to Lucas, our favorite bartender, who made fantastic dinner arrangements for us. Absolutely unforgettable! Also, many thanks to Deon of the Grounds Crew for the beautiful bouquet in our room!

The staff are so friendly and attentive, and you cannot beat the views and the atmosphere! Great pools, bars, and food! Just outside the Hopkins village.

After an initial mix-up of the rooms we were given a really nice 2 bed apartment overlooking the sea with a private hot tub. The hotel itself is really nice, very spacious. We had a 2 bed apartment which was massive and had a really good kitchen. The on-site restaurants are good but expensive ($30 USD for a small pizza), but kids' meals are reasonable. The biggest issue (not fault of the hotel) is that there is big sargassum issue from March to June which means you cannot enter the sea from the beach - this was a major disappointment as no picture shows this and there is a strong smell over the entire area. The hot tub is nice but the design meant that water could fall down (onto people walking below). The pools are small but fine. Taxis to the village are very expensive at $25 USD for 2 km but there are free bikes to use on site. The dock is great. Overall, I would recommend outside of the Sargassum season.

The people were very friendly, and I love the vibe of the place. There’s a guy on the water making ceviche, and it was fantastic. The spa was good as well. And the bartenders are very nice. The service in the main dining room is very slow, so be prepared with patients. The only negative experience I had was picking up what I thought was a gold tassel on my bed, but it turned out to be a scorpion. I flagged it down, worker who helped corral it in a plastic bag and take it away. The hotel never reached out to apologize. Other than that, it was a beautiful stay.