The Lodge at Jaguar Reef

Captain Larry was the best! He checked in with us every single day and truly went above and beyond to make our stay special. He even climbed a tree to get us a fresh coconut so we could try fresh coconut water! He was one of the highlights of our trip, and we can’t wait to come back and visit him next year. We stayed in an oceanfront suite villa with a plunge pool. We absolutely loved being oceanfront, but unfortunately, the plunge pool did not work as expected. The pool had jets, but when we contacted the front desk about them not working, we were told that the jets were simply a cosmetic feature and were not functional. However, after talking with other guests staying in less expensive room categories, we learned that their plunge pools had working jets and even heated. We contacted the front desk again but were unable to get the issue resolved. Because of this, I’m not sure the additional cost of the oceanfront plunge-pool villa was worth it. I would have rather saved the money and booked a less expensive room with a functional plunge pool. Unfortunately, there was a significant amount of sargassum during our stay, and we weren’t able to swim in the ocean at all. This is obviously no fault of the resort and is something that can affect Belize and other parts of the Caribbean. On our last day, the resort had started manually clearing part of the beach. Employees also explained that conditions can change quickly and that a large storm can sometimes clear much of the sargassum away. One other frustration was housekeeping. The front desk checked in with us daily, which we appreciated, but each day they asked whether we wanted our room cleaned. We always said yes, yet we sometimes felt as though we were being made to feel guilty for requesting basic daily housekeeping. At a resort of this caliber, daily room cleaning shouldn’t feel like an inconvenience to request. Hopkins was the first area that I’ve visited in Belize. The town has a lot of delicious food as well. You won’t be disappointed with Hopkins. Talk with the staff about the best places to visit. They are very knowledgeable. Overall, the resort itself is beautiful, and the food was delicious. I would still give our experience a 5/5 because we truly enjoyed our stay. There were just a few minor operational issues that could use some improvement, but they certainly didn’t take away from the overall experience. The biggest disappointment was paying extra for a room with a plunge pool that wasn’t fully functional. Despite those issues, we had a great trip, and the staff—especially Captain Larry—made our experience memorable.

Our stay was so fun! We started at the Sleeping Giant Lodge in Belize (a sister property) and finished our trip here. Staff was great, food was excellent, and the snorkel trip we booked was so fun! We really enjoyed taking the golf cart into Hopkins Village and sitting on the dock for Happy Hour!!! Water was warm - which was a huge plus for me. Big shout out to Joseph, Marvin, Jerry, Kayla, Queley, and Kayla for make our stay extra special.

Our stay at the Jaguar Reef Resort did not disappoint . The room is beautiful ocean view and cleaned everyday . There were no sargassum in sight and the staff are excellent . I will like to thank all staff members for being so kind special thanks to Captain Larry, for grabbing us mangos off the tree, the waitstaff especially Queli and Leo the cleaning crew for leaving us extra teas and cream all the bartenders for the yummy drinks. See you again soon!

This was an incredible experience- highly recommend!!!

It is with profound regret that I only spent two nights at this beautiful hotel. Staff did the most to ensure that my stay would leave me with wonderful indelible memories of the property. Special shout out to Kayla who went above and beyond to make me feel welcomed. Her smile and good humor was contagious. My well-appointed, tidy room with the plunge pool was a dream! Extremely well maintained grounds were a pleasure for strolls. Kudos to the entire team for making this a resort I will return to again and again. Oh, the meals were tasty too.