Spring Creek Ranch

I have stayed at Spring Creek Ranch a couple times over the last ten years, and my experience there had been positive. However, my recent (and last) visit (in September 2025), was quite disappointing and even frustrating. First of all though, the condo-style suite was designed well, it needed maintenance and cleaning. For instance, the screen door of the main bedroom was broken and unusable, the bathtub was broken, dirty, and could not be used, and the rooms were not carefully cleaned before we had arrived. Second, the suite was noisy, and we often heard adjoining suites from our room. Later, I tried to contact the staff for assistance, but often I could not reach anyone on the phone, and when I did, the person could not speak English well and I had trouble communicating. For instance, I had asked for help connecting the television to the internet, but I was told there was no one who could assist me and that I would have to wait until maintenance could come over the following day to get the television to work... There were no amenities other than some coffee packs in a basket, but when I went to make some coffee in the morning I was disgusted to see that the coffee pot had not been washed and had moist residue inside.... No thanks..... Then there is the expense. When I had asked if I could move to another room the following days of my stay, I was told that I could but the price would be double for the available suites... $1200 a night to stay at a substandard suite without even basic amenities and customer service? No thanks again.... Though it is conveniently located for relatively quick access to both Jackson and the Grand Tetons National Park, there are better options available for the savvy traveler. In short, I no longer recommend Spring Creek Ranch in Jackson, Wyoming... After this last visit, I am not going back!

This horseback rising excursion is like no other that we have been on! Beautiful views and scenery with the Tetons in the back drop. Bella, our wrangler was very skilled and knowledgeable about horses, wildlife and the landscape. The horses, Stang, Julio, Charlotte, Bounce and Newt were beautiful and knew where to go. I highly recommend this trip!

Fabulous trail ride with Ali, trail horses were well behaved and looked after, scenery was stunning on the one hour trail, thoroughly enjoyed it and would recommend it.

Booked a 2 hr trail ride with Spring Creek Ranch. The ride itself was great and the views from the ranch were amazing. Our guide was friendly and knowledgeable. However, the experience with check in, instructions before the ride, and leaving felt very transactional. There was no goodbye or thank you, you were just expected to get off your horse and leave as soon as the ride was over. Several of the wranglers seemed annoyed and were not friendly or engaging. I would recommend if you aren’t looking for an over the top customer experience and just want to ride.

We booked a two-hour horseback trail ride for my 12-year-old daughter weeks in advance. Upon arrival, I was informed that she wouldn’t be allowed to ride without a parent, which we had not been told beforehand. I later saw that the ranch had left a voicemail just 20 minutes before our scheduled time — far too late for us to change plans or respond. Nowhere on the website did it state that a parent was required for a 12-year-old rider, and the staff's response was dismissive when I raised this concern. No one reached out in advance to clarify this important detail. My daughter was devastated, and the experience felt disorganized and unprofessional from start to finish. Overall, this was a very disappointing experience, and I would not recommend Spring Creek Ranch trail riding based on our visit.