Spring Creek Ranch

The views at Spring Creek can’t be beat. The staff was very friendly and and it was great to have a restaurant on site. The condos need some updating to make this a truly luxury property but all of the other elements are there.

Conveniently located outside of Jackson, Spring Creek Ranch provided an excellent place to stay when skiing at Jackson Hole. The resort provides transportation to and from the ski slopes so no need to pay for parking and is a few minutes away from all the great restaurants in Jackson. The condo we stayed at was roomy and had amazing views of the Tetons. Very courteous staff.

We are from Switzerland where it snows a lot. I gather that snows a lot in Wyoming as well. Well, this resort which has the most stunning views seems very poorly equipped to deal with snow and guests. Firstly, check-in is a considerable distance from the rooms, cabins, accommodation whatever the accommodation that we were assigned to. The car park is a good walk from the accommodation. Sleighs are provided to move the luggage from the car to the room. ( Human not motorised) Our rooms were down a flight of steps which still had lumps of ice over them. Nobody came to help. The room, which did have stunning views, had a couple of strange features. Firstly, the fan in the bathroom is located in the light in the ceiling and it dispensed the heat, if you could call it that. The bathroom was always cold, the fan made a lot of noise and as the floor was tiled, it increased the chill factor. To stop the fan being on night, the thermostat had to be turned off, meaning no heat at all during the night. There was a lovely fireplace across from the bed. Understandably the area in front of the fireplace was tiled. But as you had to cross the room always in front of the fireplace, this too made barefeet very uncomfortable. Oddly they provided very very nice dressing gown but no slippers. The heating in the bedroom was uncontrollable and always on which made the room very dry. We did tell the receptionist about the heating, but it would appear that was the way it was. We ate in the restaurant, The Granary, which was fine until the last night. All of us ordered steak and I asked for mine to be very well done. I also explained to the waitress that if it wasn’t, I would ask for the kitchen to re-cook it. Mine took much longer than the others to arrive ( not usual)and when I cut it it was rare, not even medium, still bleeding. I asked for it to go back; some 10 minutes later I was told it would still take some more time and I said that if it didn’t turn up within three minutes then they could forget the order because by then, I have lost my appetite. No apologies were offered but I was told as it was being re-cooked from scratch – no logic for this – it could not be done. The manager cancelled our bill but behaved in such a fashion that I would on principle never go back there. He simply threw a wobbly and walked out on us. However, we used this resort/accommodation because we could also organise a trip into Yellowstone National Park with a guide and stay in the Park, which we did. I have nothing but high praise for our guide, Dawson; his knowledge, enthusiasm and high spirits kept us fully occupied, entertained and happy for days he took us to see the animals and landscape which was simply sensational.

First, I am reviewing based in the time I visited which is winter, February. I suspect this might be a much better choice in the summer. We stayed in one of the two bedroom condos on the,property. The positives are that the condo (2021) was warm and beds comfortable. There was plenty of wood and fire starters for the two fireplaces, one in the living room, one in the master bedroom. I was surprised that the condos all had garages as well. Something significant that was a negative was the walk from the condo to the main lobby building in the winter. Nothing is convenient when it's zero degrees. The shuttle service was intensely frustrating. At first, the schedule seems reasonable but in reality, the times tend to be inconvenient if you are trying to go into town for a meal which you must do unless you are prepared to trek through the ice and snow to the one expensive restaurant (which isn't in the lobby building and doesn't serve lunch). The condos do have kitchens but the shuttle doesn't take you to any place where you can buy groceries. If you stay in the hotel, you are stuck with The Grainery restaurant or are at the mercy of the shuttle (or a $30 taxi--each way). I was disappointed that the main building didn't have a place to sit and relax with a glass of wine. It really was just a check in area, though the spa was attached. The property is beautiful, but just more difficult and inconvenient than I imagined in winter.

We went to Jackson from the east coast to ski. We found nice accommodations at Spring Creek Ranch. The food and service at The Granary Restaurant was perfect. I enjoyed the scallops and my husband raved about his steak ...cooked to perfection. Nice piano music too! The fitness center has a gorgeous view of the Tetons. Everything in the room was nice and clean. The staff was polite and helpful. We will be back! Thank you!