Lodge at Torrey Pines

Amex FHR: Know before you go: My room upgrades were denied, and overall, the property lacks a true luxury feel. If you are sensitive to smells, be aware that this is an extremely dog-friendly hotel; unfortunately, there was a noticeable stench of urine throughout. All 4 in our party had immediate congestion that cleared after we left and we questioned if there was mold. The rooms are not at all plush. The bathrobes felt like cardboard and are well overdue for replacement. While the sparse wood furniture is beautiful, the room lacks soft touches—upholstered headboards (to prevent bruised shins) and comfy chairs by the fireplace would bring it in line with the Pebble Beach standard. The carpet is worn, the shower tile had mildew stains, the bathtub is yucky and there were no luxury extras like toothbrushes, razors and makeup remover toilettes. We found the 2 restaurants only ok. We booked both a Reserve View and a Fire Pit room; for the price point, I would skip this property as there are lots of Fine Hotels and Resort options in Southern California.

I say it every Christmas when we're here: this place is like Downton Abbey with cellphones. The Lodge is a beautiful, Craftsman-style hotel still run by the Evans family. The staff's attention to detail is everywhere from the (real) Christmas trees to our suite to the food. Grateful to be here.

Renee was so helpful guiding me through changing my reservation dates but also keeping my discount! She is the face of customer service at its best!!!

My family went to the dining room for a special celebration and so an upscale dining experience was anticipated. The service lived up to expectations. The food was a colossal disappointment. Two family members ordered their signature chicken under a brick. If I had made that recipe at home, I would not have eaten it. No seasoning, no flavor with tiny mushrooms over runny mashed potatoes. They did not finish the meal and because it was a group, they did not send it back - just smiled and pretended our lunch was okay. It was not. The price was high, and frankly if it had been $10 I would write the same review. I will never go back there.

My spa experience was perfect. I had the best massage I’ve ever had with Alexandra. The entire staff was friendly and professional.