First off, I will say I did like the ambience of the spa a lot. I chose this spa because of it's location and because they use Aveda products. HAIR: Amber did my hair and she did a great job. She was very friendly. It was my first visit and she took her time with me, I never felt rushed. I felt she listened to me and did exactly what I asked, a hair cut, no other hair service. The blow out was great. However, I booked and paid for "Diamond Hair Services includes a luxurious scalp and neck massage with steam towels and your choice of soothing or invigorating essential oils." Well, I did feel the steam towels for a few seconds (less than a minute) but there was no luxurious scalp and neck massage and certainly no soothing or invigorating essential oils. Haircut was good even without the massage. Though my Aveda salon does the neck massage and charges less than what I paid here. I'd give her 3 stars. PEDICURE: I booked a Signature Pedicure at $57 which was just mediocre at best. There was a slight sugar rub but there certainly wasn't any massage with the pedicure. What I got was a very basic pedicure. The salon that generally does my pedicures for $35 does a far superior job, with a lengthy leg massage, for a lot less than what I paid here. Disappointed in the pedicure. The gal that did the pedicure was not friendly at all. I'd give her 2 stars. FACIAL: Brandi did my facial. I've had facials in the past that were relaxing and gentle and just flowed. Brandi's technique was a bit rough, abrupt, matter-of-fact, and the transition from one aspect of the facial to the next wasn't smooth or gentle. I don't know, maybe she is new at this. She seemed to know what she was talking about and we had good conversation but the facial didn't flow. In the end my skin felt good, likely due to the products, but I felt like I received far better experience with facials elsewhere. I'd give her 2 stars. MASSAGE: Now this was great! Lauren did my 90 minute massage and I can do nothing but rave about her and her technique. She hit every single trigger point exactly as needed; she was smooth, the massage flowed, and I wished I could have stayed another 90 minutes. Definitely amazing!! Lauren was super nice and her massage was amazing! I'd give Lauren 5 stars!!! In the end, let me tell you that I booked several spa services as you can see, but "due to Covid" they could not schedule me on the same day, which also means they penalized me and could not give me any kind of spa package for booking several services because THEY could not accommodate my selection of services. Not too happy about that. Massage, pedicure, facial, and haircut, and at best I got 10% off 2 services because I was persistent in asking when I checked out. They told me it was due to Covid. Well, I get that, but I booked and paid for 4 services and bought product, and it took the receptionist at least 15 minutes to figure out how she could give me a minimum 10% discount, rather than a spa package deal. Hmmm. I would definitely go back for the massage and haircut, but I can get better facials and pedicures elsewhere. The receptionist should have suggested a spa package and it could have saved me over $100, especially since she handed me a brochure at the end and said "here's our packages, check these out next time" When I scheduled, I requested all the services and inquired about any packages, but because she just booked the services as individual services, I paid more and the spa made out.... that's not so nice. Perhaps I'll reconsider returning.

If you want to really get away from it all, this is a great option. Be prepared to go back in time with the ambiance of the early 1900’s. We stayed in “The Cottage”, an honest two bedroom house with everything you need. Our Package included a round of golf at the historic Linville Golf club, dinner in the main dining room. Both are throwbacks that delight your senses and not found easily. The spa was a little on the disappointing side, and service in the dinning room was slow due to a couple of large groups that dropped orders ahead of us. Hint: Jackets are required for men at dinner..

Beautiful Mountain Lodging in the middle of the mountains. We stayed in their 2 bedroom cottage and it was nice and comfortable . Their dining options are nice. We don’t prefer to dress up for dinner so we went out every night! Room service for Breakfast was fast and delicious. I love all the wild flowers planted around the property . Very peaceful and pretty Customer Service is excellent

This is a historic lodge. It is an older hotel with quirks. The room we had was nice - beds though were too soft, plumbing gurgled, and toilet seat didn't fit. Our room had a window in the bathroom that overlooked the neighbors porch (awkward). Reception was efficient but not necessarily welcoming. Breakfast and lunch were both very good. Service was top rate. We did not like the fact you had to dress up for dinner - would be helpful to have a less formal restaurant on the property. The spa was excellent - Brandi did my service. The grounds were stunning and very beautiful.

My wife and I stayed at the Lodge while attending a wedding in Linville, a small mountain town that evokes memories of decades past. The Lodge is quaint, traditional and well maintained. The rooms have been updated and are very comfortable. Men are required to wear jackets in the dining room, which in this day and age is an irritant, but the food and the service are both excellent. We played golf and enjoyed the beautiful and well maintained course.