Belmond Sanctuary Lodge

After a long wet day at Manchu Picchu my husband and I decided to get lunch and drinks here at the Belmond Sanctuary Lodge. I knew the service we would get would be top tier but, nothing prepared me for the EXCEPTIONAL service we would get from our server Russell. Russell was a wealth of knowledge about the menu but, more importantly about Peru and it’s beautiful culture. Our drinks were done with such expertise and delicious. Please get the homemade ice cream as it was one of the best I’ve had ever. Thank you Russell and the Belmont for such a great afternoon. I’m wiser and more knowledgeable after speaking with Russell.

10/10 recommend. Specifically the service was incredible. So thoughtful. After the potato ceremony the chef made us a special dish we requested. They went above and beyond in every way. Bartender invented a drink for us!

Belmond Sanctuary Lodge is a slice of luxury sat in an exclusive position right next to the entrance to Machu Pichu, the only hotel there. Before arriving I had spent a few weeks traveling around Peru with my partner and when we arrived at the hotel I was pretty tired, however I was immediately made welcome and relaxed by the always smiley Jaciel who invited us for fresh tea whilst she arranged a smooth check in, thank you, much needed! Throughout our stay we ate lunch and dinner in the lodge restaurant and the food was exceptional in taste and quality but it also felt authentically grounded in the local culture, each course was explained to us by the always friendly staff who could not have done more to keep the experience amazing. We were even offered off menu local treats between courses too, presented by the chef. Breakfast was a particular once in a lifetime experience, fresh fruit and an Amazonian bowl served in the beautiful gardens overlooking Mach Pichu. Whilst there I even indulged in the onsite spa where Nancy (AMAZING) gave me a local Amazonian massage and facial which I highly recommend. On the morning of the main event , the sunrise visit to Machu Pichu itself my partner and I were met by Fatima our tour guide for the day. Fatima was recommended by Sanctuary and arranged through the hotel. She had coffee with us and set up what was a once in a lifetime guided tour of the site, she was so knowladgeble and friendly. She even saw I was little apprehensive at the beginning of the tour (me and heights) but no bother she tailored the experience to accommodate me and made me feel really comfortable so we could properly enjoy it, much appreciated. Overall I would highly recommend staying at Sanctuary Lodge, its a once in a lifetime experience and most refreshing all the staff really went out of their way to make us welcome and looked after - even the manageress Maria came out to say hi and spent some time with us. Thank you, a lifetime memory, gracias 😊

Floriana did an amazing massage, she was amazing and very knowledgeable. She helped me with my back and offered me a delicious coca tea!

We stayed here on Christmas Eve. It was magical! While the rooms are smaller and simple, the attention to detail was impeccable. From the included items such as mosquito repellent, foot rub creams, salt scrubs, etc to holiday details such as artisan chocolates and textiles, the offerings were local and exceptional. Christmas Eve dinner was lovely. The service was perfect and there was the same attention to detail and local offerings here as well. Local musicians performed throughout the meal. It was amazing. Finally, the gardens out back had gorgeous orchids. We sat out there every free moment simply to enjoy the amazing vistas. While this hotel is undeniable pricey, for us it was bucket list experience that has definitely become a core memory. I am grateful for every moment there.