I stayed at Sparrows Lodge in early May, along with several other friends, as a 60th birthday celebration. Sparrows is a delight: private, charming, great service, beautiful bungalows, great pool area. And the staff is awesome; they even rolled out charcuterie for my friends and I over cocktails on our first night in town, as part of the celebration. Sparrows is an idyllic hideaway, no tv's, a self-contained world; yet, only a few minutes from downtown Palm Springs. I'd go back in a minute.

Sparrows lodge is amazing, such a perfect place. We loved it, perfect for couples and we will 100% be back. Thank you for such a great experience. We celebrated my partner’s Birthday and Sparrows went above and beyond for us. Such great hospitality, food and drinks. We just loved our stay!

The concept of the style of accommodation could deliver a great experience. Just massively let down by poor management and lack of service and attention to detail. Alex the ‘General Manager’ micro manages and has left his team with no intuition or empowerment to prioritise the guest experience over himself. They came across as can’t be bothered. The exception was the young girl with blond hair. Breakfast was a total joke - limited choice which quickly ran out and asking for items to be replenished was often rudely refused as that days allocation had gone!! Staff stood behind the breakfast bar with empty bowl, cup plate and cutlery stations - even when asked only handing out enough for you so the next guest has to ask again. Boiled eggs so hard they were inedible! Dinner was also chaotic - other guests complained about service whilst we were seated. Burrata and tomato starter was tasteless and the Mule was disgusting - sauce on the chicken was cold and congealed as it had stood before being served - the rest of the dish was bland and very amateurish. Certainly not worthy of being in the Michelin guide. The accommodation is suitable only for a weekend or short stay with extremely limited storage. Bedding was grey not pristine white and v tired. Plastic glasses round the pool were very scratched and often not suitable for the drink. Most of this could be corrected by getting a new professional manager - not Alex - he’s out if his depth. And the owners spending a bit of money to refresh the place.

Sparrow's Lodge is nothing short of perfection down to the smallest of details. The rooms are gorgeous (with the most comfortable bed I've ever slept in at a hotel!), beautifully curated and so relaxing. The Barn Kitchen's food is fresh, delicious and you cannot beat being able to walk from your room to a Michelin restaurant. The team at Sparrow's truly delivered top notch hospitality. They made our trip absolutely amazing and I cannot say enough good things about their service.

Wonderful stay for our business trip. The team was so helpful and the place was beautiful! We had some very early mornings and they were more than accommodating to ensure everything went smoothly. I also got a lovely massage from Steven who is so knowledgeable and great!