Waldorf Astoria Park City

We’ve stayed in many Hilton Hotels before and we were excited to stay in the Waldorf Astoria Hotel in Park City, Utah. What a disappointment!! The room was small, the bathroom was cramped, and it had a shower curtain! There were very few outlets and the heating/cooling system kept banging all night and turning the loud fan on and off. The staff was rude except for the very nice concierge Elle. They charged $48 for parking each day. So glad this was only a one night stay!

Hilton Diamond member. Received upgraded suite. Room was huge, very nice, very clean. We ordered room service one night staff was excellent as well as the food. Service at property was outstanding. Loved the sauna by the pool.

I just wanted to give a shout out to the team at The WA Park City. To start, I am a Hilton Diamond member and before we arrived, we were given a double level upgrade to a comfortable suite with two separate bathrooms and a kitchen. Upon check in, we were asked if we were celebrating anything. We shared that we were celebrating an anniversary and a birthday. To our surprise, while we were at dinner, they brought balloons and spa gifts into our room. It was a very nice and thoughtful touch. We didn't dine there at all, but we used the gym and the pool and both met our needs. The pool staff is very friendly and attentive. There is a shuttle into PC because the hotel is located 10 minutes away, but that was never an issue and they're always willing to take you at anytime. There are a few trails to hike nearby so if you didn't want to leave the area, you can walk to the trailheads. I played golf nearby (walking distance) at the Canyons and I received a discount for staying at the WA. It was a fun and challenging course. All in all, the weather was great and we enjoyed our stay. Maybe one thing for the WA to consider, is that the finishes are slightly dated. But, I didn't see any deferred maintenance. We would definitely stay again.

My mom and I had a wonderful birthday at Waldorf Astoria Park City! We were welcomed with handpicked cards and thoughtful amenities from concierge Elle and the Front Desk. Our room had a picturesque view of the pool and mountains, and it was very clean and inviting. The noise level was so relaxing — we loved listening to the birds from our balcony in the morning. Our server in the restaurant (didn’t catch her name!) was so sweet and personable, and the food was exactly what you’d expect from a Waldorf Astoria — amazing. We’re already excited to bring more family and friends back, and next time I want to try the Forbes Four Star Spa. There is just so much to offer as well as being surrounded by the majestic mountains.

Our stay at the Waldorf Astoria Park City was absolutely exceptional! From the moment we arrived, the entire team made us feel welcomed, valued, and right at home. Our first interaction was with Ryan at the Front Desk, who was incredibly helpful and friendly and personally walked us to our room. Javier, the Front Desk Supervisor, was equally attentive. When we needed to make a quick trip to the drug store, he immediately offered to help and even offered us a ride in the hotel car. That level of genuine hospitality was so appreciated. Dulia at Powder was fantastic—warm, attentive, and incredibly accommodating of our special requests. Cody, the concierge, provided wonderful tips and recommendations for enjoying everything Park City has to offer. Kristen in Reservations was also exceptionally nice and helpful. We also enjoyed a wonderful spa experience, where everyone was friendly, professional, and attentive. Housekeeping did an excellent job throughout our stay, and it was especially impressive to see the General Manager himself out at valet greeting guests. That personal touch says a lot about the culture of the hotel. The grounds were beautifully manicured and impeccably maintained, and our room was an absolute delight. The full kitchen and spacious bathroom made the accommodations feel comfortable and truly like a home away from home. Overall, we had a fantastic stay. The service, attention to detail, beautiful property, and wonderful team made this a memorable experience. We are already making plans to return next year—not only to enjoy this exceptional hotel again, but also to experience more of everything Park City has to offer. A huge thank you to the entire Waldorf Astoria Park City team for making our stay so special. We can't wait to come back!