Teton Mountain Lodge and Spa

Excellent location, close to Teton village & activities. The food, restaurant and service were awesome. The free parking and the package deals were well worth it. I recommend the breakfast and parks entrance package highly!!!

For the cost, I would have expected more. The beds are only full beds and super soft - they sunk in the middle so when you slept, you were on top of your partner if there are 2 people in the bed. The service was okay but not great. If you made a request (like a drink at the pool), it may or may not come to you.

It's never fun to write a negative review, but I have to say that much to my shock, the $400 per night Teton Mountain Lodge and Spa was one of the worst hotel experiences we've ever had. Having spent the last 15 years traveling many weeks a year, that's a lot of basis for comparison! After booking a room with a king-sized bed and a small suite, we showed up exhausted after a long drive. Check-in was fine and then we're given the keys to our room. We walk into the "suite" which is basically just a large room with a kitchenette and a couch and chair. That's completely fine, it's not fancy but we're not looking for fancy - just clean and comfortable. There are several doors leading out of the room and I assume one must lead to the bedroom. Nope. Closet, room next door and bathroom. At this point, we realize that our bed option is a "double" Murphy bed that folds down from the wall with a mattress the thickness of one pillow. Visiting the front desk, I'm told the hotel is sold out and this is the room I booked. I'm clearly looking at my reservation which lists a king-sized bed. There was other availability in the area, but the hotel wasn't willing to give us a refund, and at the price point mentioned above, paying double for accommodation for one night before heading onto Yellowstone wasn't an option. Needless to say, we didn't sleep and couldn't get out of there early enough. The icing on the cake was housekeeping coming back and pounding on the door before 8AM despite a do not disturb sign. Sometimes you have a bad experience in an otherwise great place, or something goes wrong that's beyond the control of the hotel. This wasn't my experience here and my best recommendation would be to stay literally anywhere but here. As a frequent traveler to Jackson Hole and Teton Village, I'm really disappointed at what should have been a terrific stay.

Staff and the hotel were top notch. Restaurant was excellent with chef quality meals, hotel was kept up perfectly, everyone was a professional and interested in customer service. Yes the prices are premium, but this isn't Howard Johnson. We were very happy with the value we got.

We loved our stay here in a spacious 2 bedroom/2 bath suite (full kitchen, large living area, all well appointed). This was our last stop on a 2 week trip through the national parks and it was refreshing to finally get to a luxury property. It was also great (really a necessity) to have access to the double sets of stacked, coin operated (front desk is happy to make change for quarters) washer/dryers located at the end of the hall. When we arrived, there was no bellman so we grabbed a cart and unloaded ourselves. He did appear in time to take the luggage to our rooms. When we departed, there was also no sign of a bellman either (we did not call the front desk for assistance). The large parking lot directly across the street was super convenient (and free). Dinner at Spur was ok (menu is small which was disappointing and slightly pricey). The Spa was terrific. We would definitely stay here again.