The Peabody Memphis

I had a two night stay at this hotel and expected the same, excellent service that I received several years ago. Instead, I had to move after one night because of an awful sewage deluge that came down from the ceiling in the bathroom. It took some effort to move, but I was moved to another room. The computers were down at checkout, but they promised to email me the bill. Instead, I had to call to get it and noted a charge for an umbrella. I asked for this charge to be removed, since I did not see or use an unbrella-and certainly did not take one. I s am still waiting for resolution after being told that it would be taken care of within 24 hours. I actually should have been credited for the room with the sewage leak, but they charged me for an umbrella. Never again!

The rooms were recently renovated and are gorgeous! The hotel is SO festive during the holiday season.

What a wonderful stay at the Peabody. Visitng our son who is a firefighter in Memphis. Stay was above and beyond our expectations. Beautiful relaxing lobby, wonderful food and drink options, great staff, loevly appointed rooms and close to so many Memphis highlights. Christmas decoration were gorgeous. Shout out to the makers of the gingerbread village!

We visited the lobby bar on Saturday, December 13. We sat at the bar. Drinks were good, and atmosphere was beautifully festive; however, our bartender (I'm withholding her name) set the tone for a somewhat uncomfortable evening. She seemed tired and frustrated during the two hours we were there. There was a wedding reception upstairs, and the lobby bar was full of patrons, which may have lead to her rather gruff demeanor. I understand the bar was busy, but we expected better from the Peabody. An exasperated, unhappy bartender sets the tone for a downer experience.

The hotel was reminiscent of the kind of southern charm that I was portrayed in movies from the past. I enjoyed the location with the proximity of Beale Street and of course the ducks.