The Peabody Memphis

In town for a personal appointment overnight and thought we'd stay at the famous Peabody. Upside: - Check in and bellhop were fast and very friendly. - Corner bar server and piano player were courtesy and attentive. - Hotel atmosphere and architecture are delightful and elegant. Downsides: - Valet service was too high to retrieve vehicle after texting from room. They even walked by me standing out in the cold by the podium without saying a word to help or inquire. After I approached the 3 guys standing in the valet booth on status of my vehicle they determined they hadn't even started to retrieve. Overall delayed over half an hour and almost missed the appointment we were in town for to start with. - Deli was supposed to provide complimentary coffee with our 'snowed in' package only to be told it wasn't included. - Sold on an upgrade to the room for $60 - $77 including all the taxes - only to find the room to be what we would've expected from the Deluxe room booking. Would hate to see what the deluxe room looked like. - Calamari appetizer ($19+tax) was rubbery and so chewy we couldn't finish. - Not really the hotels fault but the amount of taxes you pay in Memphis for a hotel is outrageous. $50 of tax added to a room rate of $229! Overall what started as a promising night just had one let down and disappointment after another. All the hype of the Peabody was overshadowed by nickel and dimming and poor service.

Celebrated my 70th birthday by being the assistant to the Peabodys Duck Master Kenon- truly made for a most memorable birthday experience! We chose the Peabody specifically for this, but we were also pleased with the total hotel experience -the elegant atmosphere, guest and spa services, shopping, room accommodations and food were excellent.

The room was a little small. The bathroom was soo tight that my hips touched the railing on the sink while on the commode and I’m 5’10 205. Motion light under night stand kept turning off and on by itself. Ended up having to unplug it.

Took the grandbabies and had the most beautiful evening and slumber party !! The girls had a magic carpet dinner in our room with beautiful views over the city . Then wonderful breakfast in the restaurant with the best service ever, so sweet and attentive to the girls.

Went for NYE 2025. Room was fantastic, super clean, clean service everyday. bathroom super clean with Marble. Small, but expected for this historic hotel. NYE VIP section was outstanding had staff on hand to verify access. Food lay out was first class and never empty. Entertainment was super!! The Lobby bar was the place to be. great conversation, great drinks. Also, was Naval Academy headquarters for the Liberty bowl game! Hotel staff attentive, friendly, and sincere. Security presence, but in the background. Finally, NYE we went to rooftop to see sunset. We bumped into Kenon (the duck master), he was wrapping up the last duck walk of 2025 and getting ready to go home. I asked him if he would take picture with my wife. He did not have to, and i definitely would have understood, but he said yes. He even made my wife feel special by saying this would be the last duck master photo of 2025. She had the biggest smile. That is why you stay at The Peabody......people that genuinely care about their guest and always go out of their way.