The Oberoi, Mumbai

An outstanding level of service, superb attention to detail and I would definitely look for Oberoi options every time. The amenities, cleanliness and service was as good as I have ever seen.

Good location, clean well maintained rooms, superb housekeeping, and absolutely stunning breakfast service with very fresh ingredients.

This hotel is modern and located in the best location in Mumbai, close to many tourist sites. The service was beyond excellent. My room was upgraded on arrival and it came with butler service. It had a view of the Arabian sea! Restaurants and buffet breakfast were excellent. The outdoor cocktail bar faces the ocean with a great view of sunset! This hotel is a destination by itself. I personally prefer staying at this hotel over Taj Mahal Palace, because of the modern, open lobby and brighter rooms. In fact I stayed at both hotels back to back to compare and for the experience.

The service at this hotel Oberoi was one of the best service I have ever received from any hotel I have stayed at. I have stayed at many hotels in the world and this is my favourite hotel. The staff service was excellent. The Duty Manger Shivansh Kansal service was excellent. He was very attentive to all the guests and also made sure that my time at the restaurants was very comfortable and helped me with all my requests. The food was superb and was off very high quality. You could tell the ingredients were of very high quality. The Assistant Front Office Manager Meet Aurora service was very good. He made all my requests were attended to and was very helpful. The Spa Team was very good and there service was excellent. The Spa Manager Rajkumari Prativa Devi service was excellent. She and her team were so accommodating and were always ready to help and gave excellent service. Right from the Massage, Gym and Swimming Pool the experience was very memorable. Special Thanks to Santosh for the great service he had provided at the Spa. His service was excellent. The Lifeguard at the Swimming Pool Razak was very helpful and gave excellent service. Limile gave a very good massage.. The other staff Abhay Dombe, Hmingi, Jessica and W,Khongleh Warden service was also excellent. I had an excellent experience at this hotel and was treated like a Rockstar. I will always remember this experience and will definitely come back to this hotel when I am back in Mumbai for my future visits to Mumbai, I highly recommend this hotel.

The Oberoi is without a doubt the best hotel in Mumbai. Forget The Taj with its hordes of tourists and non staying sticky beaks traipsing through the public areas. The Oberoi is an elegant and serene hotel that promises and delivers exceptional service to its guests. The refurbished rooms are a great improvement and worth the additional rate. Breakfast is outstanding. Many have said it before but the most significant aspect of a stay at Oberoi is the service. I was a long stay guest and so had the opportunity to experience service over a longer period of time and the staff not only remembered my name, they also remembered my preferences. Standout staff members as follows: Aman in the bar, Ratika at breakfast, and Mallika and Varun Sharma all of the time. I felt truly cared for. This is not subservient service, rather it is service that is guest focused delivered at a very high level. I wouldn't stay anywhere else