Splendid Venice

I booked this room directly through the hotel system. More expensive, but the level of service and the additional amenities resulted in an unbelievable experience. From the moment we handed over our bags, my wife and I felt completely taken care of. With the welcoming with a bottle of champagne, to a masterful breakfast buffet everyday, to guided tour of nearby Murano, the staff took wonderful care of us. For a one of a kind experience in Venice, look nowhere else.

We stayed in Venice for two nights at the Splendid following a week in Barcelona and a Mediterranean cruise. Although the room, bathroom and breakfast area were lovely, we felt the breakfast buffet was mediocre at best. The presentation was so so for a high end hotel. The juices tasted canned and awful. For the prices they charge for their rooms, it is inexcusable that they don't serve fresh juices. We paid extra for a canal view room and were disappointed. The canal was very, very narrow and the room overlooked the side of a building where, on the first day, a man was sitting in his underwear, cutting his toenails and tossing them into the canal. Quite disgusting. We closed our curtains. Outside our room, the carpeting was quite worn and in need of being replaced. Also, the room opened to the service elevator. The staff was ok, but having just stayed at the Cotton House, in Barcelona, my expectations were high. The staff here was nothing like the staff there. No one really smiled much or seemed like going out of their way. When I cut myself on my ankle on the back of their rattan chair at breakfast, my husband told the maitre de what happened and asked if he could please get a bandaid. After a bit, he put the bandaid down on our table without a word and walked away. "Are you okay," would have been appreciated. With so many hotels in Venice, we would definitely not stay here again when we return. For what they charge, we were not impressed with the service or the hotel.

Just returned from a wonderful four day trip to Venice staying in the Splendid Venice. Beautiful hotel in a brilliant location. We went to the famous "Harry's" bar for a Bellini, well it would of been rude not to!! We sat at the bar and took in the atmosphere. The Bellini was 23 euros but very nice and the best I had in Venice. Make sure you gentleman wear long trousers otherwise you will not be allowed in. If you want the Gondola experience and don't mind sharing then it's a lot cheaper at 32 euros each. The group trip had 6 people per gondola. It is a 30 minute trip around the canals but it was very busy. We would not of gone to Venice without experiencing the Gondola trip but was pleased we hadn't paid the 80 -100 euro each. We also had a pleasant afternoon boat trip to Murano/Burano/Torcello. At 20 euros each for a 4 1/2 trip we thought it was very informative and cheap. All in all we had a fantastic trip to Venice and will definitely return some day.

Firstly, the hotel location is excellent being five minutes walk to both the Rialto Bridge and St Marc's Square. Room was very clean and large comfortable bed. Restaurant and staff were both excellent. We had a superior room (503) and was excellent. Definitely would stay again and highly recommend.

Very rare new hotel in town at reasonable price. The rooms are new and nicely decorated. Breakfast with the convertible roof is amazing though they offering of the variety of food at breakfast could be improved as the fruit and cold cuts selection is limited. Great location to shopping and St Marco square and Rialto. Highly recommended.