Luxury Link offers two ways to buy: Buy Now and Auctions.
Each method has its own cancellation and change policy.
Buy Now Fees and Charges
- Buy Now offers are changeable and refundable, subject to hotel cancellation policies and fees.
- After our Concierge Team confirms your preferred dates, we charge you for your purchase, along with a $40 non-refundable handling fee.
- Subsequent date changes to any confirmed booking are subject to a $35 change fee, along with any change fees assessed by the hotel.
- All changes and cancellations are subject to hotel cancellation policies and fees. Cancellations made more than 15 days prior to check-in will incur a $35 cancellation fee from Luxury Link. Cancellations made within 15 days of check-in will incur a $100 cancellation fee from Luxury Link.
Auction Fees and Charges
- Luxury Link goes through great lengths to ensure fairness to all parties in auctions. It would not be fair if the auction winner was able to bid up the auction only to get a refund after winning. Once you have won an auction, the vacation is yours alone.
- Auction dates are not confirmed with the hotel until after you have won. The Concierge team can check availability for you prior to bidding, but this is not a guarantee.
- Because Auctions offer your best chance of benefitting from the biggest savings, they are non-refundable. We will try our best to accommodate your preferred dates.
- You may change your travel dates at any time without charge, subject to hotel change policies and fees.
- Luxury Link recommends the purchase of outside travel insurance. Please make yourself familiar with the hotel’s policies before your trip.