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Cancellations & Refunds

Luxury Link offers two ways to buy: Dates Guaranteed and Flexible Travel Dates.
Each method has its own cancellation and change policy.

“Dates Guaranteed” Fees and Charges

  • “Dates Guaranteed” offers are changeable and refundable, subject to hotel cancellation policies and fees.
  • After our Concierge Team confirms your preferred dates, we charge you for your purchase, along with a $40 non-refundable handling fee.
  • Subsequent date changes to any confirmed booking are subject to a $35 change fee, along with any change fees assessed by the hotel.
  • All changes and cancellations are subject to hotel cancellation policies and fees. Cancellations made more than 15 days prior to check-in will incur a $35 cancellation fee from Luxury Link. Cancellations made within 15 days of check-in will incur a $100 cancellation fee from Luxury Link.

“Flexible Travel Date” Fees and Charges

  • “Flexible Travel Date” packages are not confirmed with the hotel until after you make your purchase. The Concierge team can check availability for you prior to your purchase, but this is not a guarantee.
  • Because “Flexible Travel Date” offers showcase our biggest savings, they are non-refundable. We will try our best to accommodate your preferred dates.
  • You may change your travel dates at any time without charge, subject to hotel change policies and fees.
  • Luxury Link recommends the purchase of outside travel insurance. Please make yourself familiar with the hotel’s policies before your trip.