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Cancellations & Refunds

Below are the cancellation and change policies for each purchase option: Signature Escapes, Room + Perks and Auctions

Signature Escapes Fees and Charges

  • Signature Escapes are NONREFUNDABLE
  • After our concierge team confirms your preferred dates, we charge you for your purchase, along with a $40 non-refundable handling fee

Room + Perks Fees and Charges

  • Room + Perks offers are changeable and refundable, less the $40 non-refundable Luxury Link handling fee
  • Subsequent date changes to any confirmed booking are subject to a $35 change fee, along with any change fees assessed by the hotel
  • All cancellations are subject to hotel cancellation policies and fees. In addition, cancellations made more than 15 days prior to check-in will incur a $35 cancellation fee from Luxury Link. Cancellations made within 15 days of check-in will incur a $100 cancellation fee from Luxury Link

Auction Fees and Charges

  • Because Auctions offer your best chance of benefiting from the biggest savings, they are NONREFUNDABLE.  We will try our best to accommodate your preferred dates
  • Luxury Link goes to great lengths to ensure fairness to all parties participating in an auction. It would not be fair if an auction winner were able to bid up the auction only to get a refund after winning
  • A $40 non-refundable handling fee will be added to all winning bids at the time of purchase.
  • Auction dates are not confirmed with the hotel until after you have won. If you win, you will be able to submit your 3 preferred, non-overlapping sets of travel dates
  • You may change your travel dates at any time without charge, subject to hotel change policies and fees
  • Luxury Link recommends the purchase of outside travel insurance. Please make yourself familiar with the hotel’s policies before your trip