At Luxury Link, we value and protect your privacy. We make it our highest priority to ensure the personal information you provide is confidential and the purchases you make on our website are safe. This policy outlines the privacy practices that apply to the www.luxurylink.com website and the information we may collect, store and share.
The Luxury Link Privacy Policy is intended to inform you of our policies and practices regarding the collection, use and disclosure of any information submitted to us or collected through your use of Luxury Link. The Luxury Link website available at www.luxurylink.com is owned and operated by Luxury Link, LLC. The Luxury Link website provides a platform where you can purchase luxury vacations, share your travel experiences, and connect with and communicate with other travelers and consumers.
The information addressed in this Privacy Policy includes “Personal Information,” which is information about you that is personally identifiable such as your full name, physical address or e-mail address, as well as “Non-Identifiable Information,” which is non-public information that may be associated with or linked to a specific Luxury Link account but does not by itself permit the identification of individual persons (e.g., demographic, interest, or site usage information).
COOKIES
“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. We may place a cookie on your personal computer when you visit Luxury Link directly or come to us from a site on which we advertise. We use cookies to collect data on your use of Luxury Link and to improve your experiences on our site. The data may be linked to the personal information you have chosen to share with us when you register. Most Internet browsers automatically accept cookies. However, if you prefer, you can instruct your browser to stop accepting cookies or prompt you before accepting a cookie from the sites you visit. You will not be able to make a purchase on Luxury Link without accepting cookies, as an assurance that a single machine completes the transaction.
EMAIL NEWSLETTERS
Luxury Link enables you to opt-in and opt-out of our travel and promotional newsletters. If you have chosen to receive Luxury Link newsletters or promotions, rest assured your email address will remain confidential and will never be shared with any other company. You will only receive newsletters from Luxury Link. This service is private and complimentary, and you may unsubscribe at any time. Should you choose to be removed from the list, please manage your subscription preferences in My Account, or email us. For more information, please call a Concierge: 1 (888) 297-3299 or +1 (310) 215-8060.
SPECIAL OFFERS
We provide you with the opportunity to opt-in to receive special offers via email from our advertising partners and hotel partners. These special offers are opt-in only. Once you opt-in, you are consenting to allow Luxury Link provide your Personal contact information, including your email address, to a third party on your behalf. To opt-out of any such offer, you understand that you must do so directly with that third-party. Luxury Link cannot facilitate your opt-out with that third party.
LUXURY LINK INFORMATIONAL EMAILS
From time to time, Luxury Link will send an email update about new and important website changes, privacy policy changes and other information relevant to you as a registered member and/or customer. By providing your email address when making a purchase or registering to become a member, you provide your consent to receive these email notifications. If you wish to unsubscribe from these notifications, you must close your Luxury Link account by contacting a Concierge at 1 (888) 297-3299 or +1 (310) 215-8060.
PROTECTING YOUR INFORMATION
Luxury Link automatically encrypts your confidential information in transit from your computer to ours using the Secure Socket Layer protocol (SSL). We encrypt your password and credit card information using best practices so it is not stored in a human-readable format. Our servers sit behind an electronic firewall and are not directly connected to the Internet, so your private information is available only to Luxury Link.
THIRD-PARTY ADVERTISING
The advertisements appearing on this website are delivered to you by DoubleClick, our Web advertising partner. Information about your visits to this site, such as number of times you have viewed an ad (but not any Personal Information), is used to serve ads to you. We do not share your personal information with any third-party advertisers. For more information about DoubleClick, cookies, and how to “opt-out”, please click here. In the course of serving advertisements to this site, a third-party advertiser may place or recognize a unique cookie on your browser.
THIRD-PARTY WEBSITES
Luxury Link may contain links to other websites. Please be aware that we are not responsible for the practices, privacy policies or the content of such third-party websites. We encourage our users to read the terms of service and privacy statements of each and every website they visit. The ability to access information of third-parties from Luxury Link, or links to other websites or locations, is for your convenience and does not signify our endorsement of such third-parties, their products, their services, other websites, locations or their content. By using Luxury Link you expressly relieve us from any and all liability arising from your use of any third party website.
THE ABILITY OF OTHERS TO VIEW YOUR INFORMATION
Helping you to protect your information is important to us and we provide the ability to opt-out of disclosing your information publicly. When you use some functions on Luxury Link, certain information you post or provide through Luxury Link, such as your name, username, public profile, comments, photos, and reviews may be shared with other users and posted on publicly available portions of Luxury Link, which includes chat rooms, bulletin and message boards, along with other public forums.
If you choose to disclose Personal Information when posting comments or other information or content through Luxury Link, this information may become publicly available and may be collected and used by others, including people outside the Luxury Link community. We will not have any obligations with respect to any information you post to parts of Luxury Link that are available to others and we recommend that you use caution when giving out personal information to others in public forums online.
COLLECTION AND USE OF INFORMATION
Information Submitted to Luxury Link
We collect both Personal Information and Non-Identifiable Information that you submit to us voluntarily through Luxury Link. We collect information that you submit in the process of creating or editing your account and user profile on Luxury Link.
For example, our registration and login process requires you to provide us with your name, a valid email address and a password of your choice. When you personalize your profile and use the features of Luxury Link, we will collect any information you voluntarily provide, and we may also request optional information to support your use of Luxury Link, including Non-Identifiable Information such as your year of birth, gender and other demographic information.
If you send an email to us, or fill out our “Feedback” form, we will collect your email address and the full content of your email, including attached files, and other information you provide. When you book a vacation or bid on an auction with us you will need to submit your credit card or other payment information so that our service providers can process your payment for those products and services.
Content Submitted to Luxury Link
We also collect information that you submit while using Luxury Link’s website, such as photos, reviews, ratings, blog posts, and other information you choose to submit. When you submit content online or through email to Luxury Link, you provide us with the rights to use that content and publish that content in any manner we see fit, without claim to compensation, licensing or fees. We will use our best efforts to attribute such promoted content directly to you if desired.
Sweepstakes and Contests
When you participate in contests, sweepstakes, or other activities that we make available on Luxury Link, we will collect the information designated along with such activity, which may include your Personal Information to permit us to contact you in connection with that activity. If you choose to sign up to receive newsletters or information about products or services that may be of interest to you, we will collect your email address and all related information. Additionally, we collect any information that you voluntarily enter into any postings, comments, or forums within the Luxury Link community, and we may provide your contact information to a contest partner or third-party advertiser. In such cases, we will inform you that your information will be shared in the Contest Rules or similar.
LUXURY LINK’S DISCLOSURE OF INFORMATION
Personal Information: Except as otherwise stated in this Privacy Policy, we do not generally sell, trade, rent, or share the Personal Information that we collect with third parties, unless you ask or authorize us to do so. We do collect and share personal information in the following ways:
In order to complete a booking transaction with a hotel or other travel provider, we do provide your Personal Information in order to complete that transaction and so that travel provider can communicate with you directly about your travel arrangements.
We use your email address to contact you on behalf of your friends (such as when someone sends you a personal message or notifications from a social network or other website with whom you have registered to receive such notifications).
We may use your email address to contact you, for things such as completing a booking transaction, reminders and alerts you have opted-in to, important notifications about the Luxury Link website, changes to Luxury Link policies, and other types of service and/or legal notices.
Travel Companion Information: When you make a reservation for someone else through this website, we will request personal information and travel preferences about that person. You should obtain the consent of your travel companions prior to providing us with their personal information and preferences, as any access to view or change their information will be available only through your account.
Partners and Service Providers: We share your content preferences and other information with those companies and persons with whom you have explicitly asked or authorized us to share your information. We may provide your Personal Information to third-party service providers who work on behalf of or with us to provide some of the services and features of Luxury Link and to help us communicate with you. Examples of such services include sending email, analyzing data, providing marketing assistance, processing payments (including credit card payments), and providing customer service.
Non-Identifiable Information: This Privacy Policy does not limit our use or disclosure of Non-Identifiable Information in any way, and we reserve the right to use and disclose Non-Identifiable Information to our partners, advertisers and other third parties in our discretion. Specifically, we may use any of the Non-Identifiable Information you provide or that we collect from you or third parties to assist us in recommending content or connections, and we may disclose Non-Identifiable Information to third-parties who assist us in delivering you more relevant advertising and content.
Aggregate Information: Additionally, we may use your Non-Identifiable Information in connection with compiling Aggregate Information about general site usage in order to perform statistical analysis to help us analyze patterns in the use of Luxury Link. Such Aggregate Information will not include your Personal Information.
HOW YOU CAN ACCESS YOUR INFORMATION
You can access and update your public and private personal information by visiting the My Account section on Luxury Link. You can close your account by contacting us at the address listed below. Please note that after you close an account, you will not be able to sign in or access any of your personal information. Please note that we may retain certain information associated with your account for analytical purposes as well as for record-keeping integrity.
CONTACT
If you have questions or concerns about our Privacy Policy, please contact us.
Luxury Link
Attn: Consumer Privacy
5570 Lincoln Blvd. Suite 100
Los Angeles, CA 90094
Email
Phone: +1 (310) 215-8060
Revised January 24, 2012 © Luxury Link, LLC
