Neptune Ngorongoro Luxury Lodge

Outstanding location and landscape , manicured gardens with an organic farm for their kitchen . Staff were very attentive and prompt with the service . They made us feel very welcome and were happy to indulge in some friendly chat. Made us all feel at home . The lodges were outstanding , great decor which included some fine local artist paintings , spacious with a separate lounge with all the amenities and a balcony with a view to die for . They provided some exquisite touches like hot water bottle in the bed , offer to light the log fire on request and a coffee pouch ( grown in their grounds ) , the staff left some sweet treats at turn down . The food variety was good and the flavours were excellent we had some good vegetarian choices on the menu . It’s a great shame we were only there for 1 night , we would love to visit this lodge again for longer .

What an absolutely incredible stay. We spent 3 nights at Neptune Lodge in July with our teenage daughters. Everything about this lodge is incredible. The location, the staff, the food, the comfortable beds. It felt so incredibly luxurious to come back to each night after safari. The. Lodges were out of this world, with stunning, peaceful views over the valley. On our last morning we actually woke up to elephants in the valley below us which was so special. We cannot fault Neptune Lodge at all. Especially loved the extra little touches like the hot water bottles put into our beds while we were busy having dinner, and the offer to light the fire in our lodge each night. And the staff were so helpful, even organising breakfast earlier than the usually schedule so we could have a good breakfast before heading off early for the day. None us wanted to leave. Our only regret was not staying longer. Thank you to all the staff for making it such a wonderful stay.

We had a wonderful stay at Neptune and truly enjoyed every moment. The infrastructure of the hotel is excellent — everything is very well maintained, and the overall atmosphere is relaxing and welcoming. Our room was outstanding: spacious, clean, and very comfortable. You can tell great care is taken to ensure guests feel at home. But what really stood out to us was the food. We had dinner at the hotel and were so impressed that we made sure to have lunch there the next day as well. The dishes were simply spectacular — full of flavor, beautifully presented, and clearly made with attention to detail and care. The chef is truly talented and thoughtful, and it shows in every bite. The staff was also fantastic — well-trained, friendly, and genuinely eager to make our experience as enjoyable as possible. We would absolutely come back and recommend Neptune with our eyes closed. It was an excellent stay, and the food alone is worth a visit! Cheers to the chef!!!!

fantastic service. room has fireplace, sitting room plus day beds in addition to comfy king bed. hot water bottle to warm bed. spa available.

The lodge is well located next to the river, in which are residing hippos! That was such a great attraction as we could watch them from our tent deck and from the restaurant. The staff was very attentive and helpful. We had a great time and would highly recommend it!