Grand Velas Riviera Maya
Playa del Carmen, Mexico
Jump to: Room choices | Hotel description | Map | Amenities | Reviews
About the Hotel
Crystal clear ocean waters, lush jungles and intriguing cenotes make Mexico's Riviera Maya a tropical paradise. It is here that all-inclusive luxury is redefined at the new Grand Velas Riviera Maya. Fronting the white sand beaches of the Caribbean coast, the resort is fringed by a lush Yucatan jungle, promising a rich selection of activities on land and at sea, as well as the serenity of a secluded beach. The brilliant Caribbean offers opportunities for kayaking, sailing, sport fishing or a refreshing swim, perhaps with sea lions and dolphins. Choose to explore the jungles by horseback or on an exciting zip line tour through the canopy, stopping to relax in a natural hot spring. The Riviera Maya is a playground in the sun, and now with Grand Velas, it is home to spectacular tropical luxury.
Location
Grand Velas Riviera Maya
Carretera Cancun-Tulum KM 62
Municipo de Solidaridad
Playa del Carmen, Mexico
CP 77710
Nearest Airport: CUN
Features and Amenities
- General Information
- Ecologically Sustainable Practices
- Dining
- 24-Hour Room Service
- Snack Bar
- On-Site Amenities
- Salon
- Concierge
- Spa on Property
- Laundry Service
- Fitness Center
- WiFi
- Game Room
- Live Entertainment
- Boutiques
- Butler Service
- Outdoor Whirlpool
- In-Room Amenities
- Turndown Service
- Air Conditioning
- Bathrobes
- DVD Players
- Hair Dryers
- In-Room Safes
- Mini Bar
- Satellite Television
- Flat-Screen Televisions
- Jetted Tubs
- Luxury Linens
- Pillow Menu
- Luxury Bath Amenities
- Private Pools
- Walk-In Closets
- Activities
- Bicycling
- Cooking Classes
- Fishing
- Kayaking
- Sailing
- Tennis
- Pilates
- Scuba Diving
- Snorkeling
- Ecological Excursions
- Tai Chi
- Yoga
- Beach Volleyball
- Fitness Classes
- Art Classes
- Business
- Business Center/Services
- Meeting Rooms
- Conference Facilities
- Family
- Babysitting
- Kids Pool
- Kids Club
- Children's Menus
- Nearby
- Historic Sites
- Interests
- Beach
- Golf
- Signature Perks
- Summer Getaways
Reviews for Grand Velas Riviera Maya
Grand Velas with Alonzo
What a beautiful resort. The staff were amazing and paid close attention to every detail! The food and drinks were delicious. Would recommend the spa to anyone looking for a little extra relaxation. We could not have asked for a better personal concierge than Alfonzo! He went above and beyond to take care of any needs we had and it was fun talking to him everyday! We were here for a work retreat but he made it feel like we were on our honeymoon!
Quest07507311647
Stellar service
Beautiful resort and exceptional service! Our concierges, Alfonso and Braulio, were phenomenal! They went above and beyond, making our stay special.
Krista K
Alfonzo made our trip over the top. Thanks again
We had a awesome time. Great views, Great people, amazing service. Thank you very much alfonzo.
Joe C
Amazing Resort. Staff Exceptional
Alfonso and Leo were exceptional!! They ran us bubble bath with roses in the shape of a heart. So sweet. Any need we had they were right on. It. So friendly. We will miss them and the resort. All staff made you feel very comfortable. Pool staff are such hard workers. Would highly recommend. Until next time our friends. Steve and Maria Grimes
Steve G
Group Business Trip
I came with a group of 55 people. I was the head trip organizer for our group and from start to finish the trip was next level amazing! The only other time I can recall receiving hospitality and service comparable was at the Four Seasons Tented Camp in Thailand. By far the BEST service I have ever received out of all of my (probably) 20 visits and different resorts each trip. Our two room concierge’s Jeranamo & Nicolas went out of their way each day to please us and help us with any questions we had along with even giving us sunscreen to borrow. They were phenomenal! Another phenomenal thing about Grand Velas is the dining!!!! The fact that they have a Michelin Starred restaurant that’s included with your stay is incredible! The restaurants Cocina De Autor and Sen Lin were amazing. I brought our group of 55 people for a private dinner at Lucca and it was absolutely delicious with our of this world service. The only con of the resort was the stinky seaweed and the not so pretty water but that’s completely out of their control and they tried their hardest to keep it at bay. I will definitely return with my family.
Sara H
Read more reviews or write a review
© 2026 TripAdvisor LLC. All rights reserved
