Le Bora Bora By Pearl Resorts

This was on the top of my bucket list for years and years to stay at an overwater bungalow and the Le Bora Bora Pearl did not disappoint! The employees were very friendly and helpful from the boat ride over, to the reception and the restaurants. The resort itself is beautiful, the landscaping wonderful and there are paintings, sculptures and flowers everywhere. Our bungalow was large, clean and beautiful and we enjoyed the private deck and being able to go straight into the water from the deck. The planted coral garden was a nice touch for a quick snorkling trip and we also used the free kayaks to paddle around the resort. The food at the 2 restaurants was excellent - the breakfast buffet especially. They were also very accommodating as one night my husband just wanted a green salad to start his dinner (there wasn't one on the menu) and they made him one, no problem. We had a late flight out so we booked a day room which was totally worth it to relax on our last day there after check out time. Is is expensive, yes, but as a once in a lifetime trip, totally worth it.

We were extremely disappointed by our stay at Le Bora Bora by Pearl Resorts and would strongly advise others to avoid it. For the price, the level of service, food quality, and cleanliness was completely unacceptable. We briefly stayed at other properties on Bora Bora and the Sofitel on Moorea and it was a world of a difference in terms of service and quality (even though both other stays were significantly cheaper) Here are the key issues we experienced: 1. Poor Cleaning Practices The hotel has separate shifts for minibar restocking and actual room cleaning — and it shows. One morning, the minibar staff inexplicably dumped cookie crumbs all over the floor, which were then left there for hours until the next shift. When we returned from breakfast, the room was still covered in crumbs. 2. Cockroaches & Lack of Response We spotted a cockroach in our bathroom, which we trapped under a cup and immediately reported. Despite notifying the staff — and even the manager directly — no one cleaned it up for two full days. It’s one thing to encounter insects in the tropics (totally normal and we can't expect perfection here), but it’s another to have the hotel show no urgency or care in addressing it, especially when food crumbs are left on the ground. 3. Repeated Food Safety Failures My wife is pregnant, and we carefully filled out all dietary restrictions on the hotel’s intake form (no raw vegetables, no unpasteurized cheese, etc.). Despite this, the kitchen repeatedly ignored our restrictions, serving dishes with fresh garnishes or uncooked vegetables. We had to send meals back multiple times. Why bother asking for dietary details if they won’t respect them? 4. Disappointing Food Quality Even setting aside the safety concerns, the food itself was bland and uninspired. Nearly every dish required heavy salting just to be edible. The most ridiculous example was when we ordered “tandoori chicken” and were served a dry, unseasoned grilled chicken that looked nothing like the dish advertised (see attached photo). 5. Lighting and Safety Issues For several nights, the garden pathways to the restaurant were completely unlit, forcing us to use our phone flashlights to avoid tripping or stepping on wildlife. Only after we reported it did the staff fix the issue — which raises the question, why did no one else on staff notice this before? 6. Terrible Customer Service Wait times for simple requests, like a glass of wine, were unreasonably long. When we raised our overall concerns to management (everything listed above), the manager assured us he was “very concerned” and would “make things right.” Nothing happened until we pushed again during checkout — at which point we were offered one free dinner, a token gesture that did not come close to compensating for the experience. Overall, most staff members seemed disengaged or annoyed when asked for help, giving the impression the resort is understaffed or poorly managed. 7. Overall Experience For the high nightly rate, this resort completely failed to deliver on basic expectations. In hindsight, we would have gladly paid more to stay somewhere with competent service and real hospitality. We stayed at Sofitel Moorea immediately afterward — it cost significantly less and was a night-and-day better experience in every way. Final Verdict Do not waste your money here. Le Bora Bora by Pearl Resorts is coasting on its name and scenery, but behind the views is a resort that lacks care, quality, and accountability. We were familiar with the brand name of Relais & Chateaux before arriving, but found that nothing here resembled the luxury expectations set by the brand and its other properties. We left feeling disappointed and frustrated instead of relaxed and rejuvenated.

Incredible honeymoon in an overwater bungalow! The staff treated us like royalty. Food prices were fair for the area and everything was delicious. We enjoyed the breakfast buffet daily. Beach is incredible. We are already looking forward to returning for our 10th anniversary! :) Mauruuru to the team at Le Bora Bora for an unforgettable honeymoon!

Although we only stayed for two nights, we were very impressed with the view and had a wonderful time at the OWB. It was quite expensive, though—even considering this is one of the more affordable (for 2 days only) OWBs in Bora Bora.

Friendly, attentive and gorgeous. The staff was excellent. The bungalow was amazing. The property is gorgeous. Loved every moment.