Surely one of the friendliest and most intimately beautiful hotels in the world.

-A. & J. Immanuel

A great place to stay - we loved the room, the service, the food and the location.

-P.N.

My friend and I just returned from a glorious 4 day trip in Florence. We booked the Relais Santa Croce after winning a bid at Luxury Link and could not have been more pleased. The hotel itself is gorgeous - a perfect balance of Florentine architecture, old world touches and modern amenities. The main lobby lounge is a dream come true with its beautifully embellished ceiling and walls. The pictures simply do not do it justice. The hotel was quiet during our stay, and we experienced incredibly attentive and gracious service. Everything, including the e-mail correspondence leading up to the trip, was handled professionally and with care. The rooms were very comfortable, we could not have asked for anything more. The food at the hotel's restaurant, Guelfi e Ghibellini, was prepared very well and was quite delicious. The hotel had booked for us in advance some museum passes and tours. For the city tour, we thoroughly enjoyed the private walking tour given by Fadi Bassil of Florencetown. Fadi's background in architecture enhanced our understanding of so many of the beautiful structures and art pieces throughout the city. He was knowledgeable about all of the questions we had along the way, was very flexible about timing and which attractions to see in accordance with our preferences. We were extremely pleased with both tours and would highly recommend them to anyone. We had the most perfect time in Florence and will definitely be returning soon!

-Jola