The Betsy - South Beach

Terrific stay at the Betsy! Easily the best hotel in Miami. I love a boutique hotel, but so often you lose that sense of luxury. Not here. The service is outstanding. Fritzner was incredibly accommodating when I needed a last minute extra room. I’m also blown away at how patient the front desk is! I heard another guest in front of me trying to get worked up over some thing or another, and George calmed her and reassured her at every breath. She even gave him a high-five when she left! The one note I have is that it took a while to get access to a receptionist & valet. I wish they had more people at those locations, there was always a wait. Lastly Ray in the restaurant was wonderful. So interesting, so cultured and professional. Easily one of the best waiters we have. I love that the hotel displays all these artists, including a member of their own wait staff. There is so much to see in this hotel. You could spend a week here and not see every corner and amenity it has to offer. In terms of comfort, it’s delicious. We even ordered the pillows they have when we got home. It is a little noisy, it is Collins after all, but more of a street hum than party noises. Can’t wait to come back!

My husband and I got stuck in Miami for a night while in transit to the West Coast. What started out as an inconvenience because of a flight cancellation turned into a wonderful sojourn at this excellent family owned hotel. The art, design and friendly staff made our stay wonderful. A special thanks to George at the front desk and Genevieve in the bar restaurant. And the sweet lady up by the rooftop pool. We’ll definitely come back.

I stayed at The Betsy during my first time to Miami on a girls trip and it was incredible. The entire staff was unbelievably nice and helpful. It’s about a 40 minute trip from the Fort Lauderdale airport to The Betsy but we no issues at all. Checking in and out was a quick and simple. The room was beautiful, with everything we needed including the most comfortable beds! The atmosphere at this hotel is elegant and classy. Food is amazing there and my favorite was the rooftop pool with the best bar and wait staff. In fact, everyone that works at the Betsy could not be nicer! I loved the live music in the lobby almost every day and night also. I had the best time with my friends and would 100% recommend this hotel if you are traveling to Miami and are looking for an experience to make you feel special and pampered.

The service was 5 star. Great atmosphere and will definitely be back. Tanya and Juan were exceptional.

Beautiful hotel with an amazing atmosphere. The staff were incredibly kind, attentive, and welcoming throughout our stay—especially Juan, who went above and beyond. I also took the morning yoga class overlooking the ocean, which was such a beautiful experience, and the hotel provided the mats. The property itself is stunning, very aesthetic, and always had great music playing. Our entire group was impressed by how friendly and accommodating everyone was. The location was also a 10/10—perfect for exploring the area. Highly recommend!