Pangkor Laut Resort

Came here as a family. Last time I was here was 18 years ago as a couple. The service remains excellent - some standouts are Mages in Feast Village, the boat no 10 crew, and the guys over at Chapman’s Bar. Emerald Bay remains one of the best beaches in Malaysia. I hope there would be more activities to do apart from kayaking and jungle trail next time. Food is marvelous. Hope to come back here again soon.

We loved our stay here. It’s as lush as it was 15 my years ago during our last visit and very well maintained. Hill villas are refurbished and have beautiful views across the hills and ocean. I stayed in the beach villas last and I must say, I was pleasantly surprised that I love the hill villas more. We were at 330 which are the cluster closer to the base though and that was just perfect. Staff are kind, warm and attentive. Mages was friendly and helpful. All the staff were kind and skilled. Food was largely on point. Emerald Bay is really beautiful. The water is a mesmerizing emerald, sand is white and soft and the hilly jungle backdrop and rocky outcrop really makes for a stunning view. Eating under the shade at Chapman’s bar was also a lovely experience. Pasar malam night Tue and Thursdays were also interesting and cosy. Though on our last day (today) we were served cold, burnt, salty cheeseburger at Chapman’s which had caramelized onions which I had requested off. It was clearly an old order they just sent out as is. I didn’t appreciate it but didn’t send it back due to my boat timing. We had ended up waiting 20 mins for a buggy earlier so we’re in a bit of a rush. I informed the staff at the cashier who didn’t even offer any discount - just said he would check with the chef. At 86 ringgit each, you can’t serve poor food and you certainly can’t ignore feedback on poor food. As usual it’s not the money, but a reflection of the standards the staff have been trained to uphold to. We just don’t want to eat bad food. Overall it was a wonderful holiday and we would love to come back. At 3rd 15 mins from KL and easy parking at PLR office in Lumut, this is one of the easiest island getaways ex KL folks can enjoy.

I stayed here previously, in January 2026 and we were so pleased that we came back again, this time to celebrate my in-laws 79th and 76th Birthday. Our Group of 10 stayed for 3 nights. Our review would basically focus mainly on the people aspect of the Resort, whom all made our stay great and memorable. Our experience started with Mr Wayne and Ms Naveena at the KL office, patiently accommodating the changes we have had to make, since it was not easy at all to get the extended family all together on the same dates. Mr Magendran was again, at the Jetty to receive us the moment we arrived, it almost felt like meeting old friends again. Magendran was always within a call away to assist us, should there be anything we need. Chef Ruhaimi, whom we met in January, again went out of his way to balance his busy schedule and also, to ensure that all our meals were a feast. Chef was ever helpful with requests from our family. A huge thank you to Ms Prithiya who was by our family during the whole stay from morning till late at night, helping us coordinate and assisting us with everything we need during the stay. Also to James, head of F&B, who consistently dropped by to check on us, just to catch up and to ensure all is well. And Ravi who also always came to see us during meals to ensure we are enjoying ourselves. There were so many more from the resort who we need to thank, but it would simply be too long of a review to write. A big shout out also to Mr Ong, the Resort Manager, who despite feeling a little under the weather, still made the effort to meet us at the pier when we were leaving to bid farewell. The team who assisted us with our stay was also there to say goodbye. My In-Laws were so happy during this stay that they are already planning to visit again. For our family, the team at Pangkor Laut Resort is what makes this resort such a fabulous property and our top choice when we need a short break. We do frequent other properties in Malaysia but only Pangkor Laut Resort gives us the feeling of a home away from home when we travel. We cannot wait to return.

Amazing place with amazing staff who are all focused on customer excellence. We have never experienced service like this. A huge thanks to everyone working on the resort for a fantastic holiday. We will be returning next year.

THT was an amazing person in the crew. I so much enjoyed the experience. Simply magnificent.