Phuket Marriott Resort & Spa

It all started when we met Mim the most gorgeous host at the reception She welcomed us to the most beautiful resort and we had a wonderful experience

We arrived in phuket, and within minutes we were getting settled into our upgraded pool access room. The check in assisted by Nancy, Molly and Anna was seemeless and efficient. And did their best to give us a better room, more suited to our stay. The kids club was great and kept out little one entertained when we needed a break and a swim. Overall the value for money and location couldn't be beat. We will definitely be back

My family stayed here over Easter (2 adults and 2 kids). The hotel is very convenient for the airport being situated about 10 minutes away. However, it is about an hour from everything else but this is not an issue given the relatively cheap Grab transport. The hotel had a great lagoon pool which was easily accessible from our room (direct access) which was great for the kids. The entire pool is relatively shallow and when you connect to the main pool it is standing depth for adults. The kids loved the pool and also the kids club which had great daily activities. The beach was vast and during low tide very shallow for quite a distance meaning you can walk far into the sea. The sand was soft and with lounges under the tree it was great for relaxing. It’s not a beach for big waves though. The breakfast buffet had a great spread of western and eastern options and the Thai tea was my family favourite! We also tried the room service and some of the restaurants and food was of good quality. We also managed to try the spa. There was a good selection of therapies on offer and the therapist did an amazing job (I fell asleep!). The prices are in line with what you would expect at a 5 star resort and of course cheaper alternatives are available outside. Being set on a bay the hotel has an amazing lobby/ bar area overlooking the sea. It was a very serene environment. Overall staff were very helpful and service was great too!

Special thanks to Nancy,nene and jin for her exceptional service. She was incredibly patient with all our requests and greeted us with a warm smile throughout. It truly made our stay more enjoyable!"

From the moment I stepped out of the car, my vacation truly began. I was warmly welcomed by Anna, the supervisor on duty, whose genuine hospitality immediately set the tone for an unforgettable stay. She greeted me with a refreshing cold welcome tea and a chilled towel — a thoughtful touch after my travels — before personally escorting me to the registration area. As a Marriott Bonvoy Gold Elite member, I had requested a late checkout, which was graciously accommodated. I had also messaged ahead to advise of my earlier-than-usual arrival, and the team kindly allowed me to access my room well before the standard 3 PM check-in. Walking into a cool, perfectly prepared room after a long journey was the ideal start to my stay. The room itself was beautifully appointed, and the swim-out pool was an absolute highlight — a private slice of paradise just steps from my door. The entire property was maintained to an impeccable standard. Everywhere I walked, I noticed staff attentively keeping the grounds pristine, always with a warm smile and a friendly greeting. That consistent level of care across every team member speaks volumes about the culture at this property. The beach was simply stunning, and the surrounding views were breathtaking. This truly felt like a “mini vacation within a vacation” — a place where hospitality is felt, not just observed. What truly elevated the experience was how my stay ended. As I waited for my car, Anna was there once again to send me off with a cold towel and a refreshing cold tea. She stood with me, chatting warmly, and personally walked me to the car when it arrived. It is genuinely rare these days to encounter even a fraction of this level of service, and her thoughtfulness left a lasting impression. Thank you, Anna — you are a true gem and an absolute asset to the Marriott brand. Experiences like this are what build lifelong loyalty, and I will absolutely be returning for a longer visit with my family.