Koa Kea Hotel & Resort

The staff was welcoming, professional, helpful and they took very good care of us. Our room was clean and the decor was a nice elegant island vibe. We found our bed to be comfortable - not too soft or hard. I appreciate nice touches like offering glass demitasse cups for the Nespresso instead of just the standard paper cups. I also very much appreciate that the hotel is keen on recycling and protecting their environment. We enjoyed the smaller more boutique nature of Koa Kea Resort.

Unfortunately, this hotel does not live up to the hype. The staff was friendly, and the hotel was clean and the room was fine. If we had been paying $500 a night or less, we might have been ok with it. However, at almost $1000 a night for a double bed room with partial ocean view, I felt duped. We often pay that amt for high end hotels, but this did not warrant the price. The room size, amenities, limited beach access (it was blocked off by the property next door) and lack of extra touches, made it not worth it. The pool crowd seemed older or family oriented, maybe popular with Canadians? Also, zero shuttle to nearby restaurants, thank god for Doug, a local running his own shuttle for tips. Otherwise you are on your own walking along the highway to get anywhere at night. Ubers are almost nonexistent in this area. I only wish we had more positive things to say about the property as the staff seems well intended. If you can find a deal online for it, it might be worth it.

Overly priced for what you get, rooms and beds are very small, parking, food, drinks are expensive..meh

Ko'a Kea is perfect for a couple's getaway. Location on the beach is amazing, sushi bar is great for a more lowkey dinner experience, and the beach chairs facing the ocean are wonderful for watching the sun set. My one concern is that when my pregnant wife and I checked into our room, we noticed that there was a Sailnovo 6000mg/h Ozone Generator Machine plugged in and running in our room. We had no idea what it was, but noticed that it had a manufacturer's label that said "not for use in occupied spaces." When we looked it up, we learned that Ozone at high concentrations irritates the lungs and airways. At 6,000 mg/h, this machine puts out far more ozone than any safe indoor exposure level. Once we read this, my wife immediately left the room to sit outside. She was anxious and didn't know how long the machine had been running, or what her exposure level might have been. It's recommended to let the room air out for 30 mins to 2 hours before re-occupying the room. Since we had arrived after a long day of activities, we were not in a position to wait to let the room air out - we needed to shower etc. The front desk was initially dismissive, telling us that it is safe for us to stay in the room, but that they would send housekeeping. When I went back a second time and asked them to allow us to move rooms - they agreed and apologized. Ultimately I appreciate how it was handled, but I am concerned that the hotel is improperly using these devices in occupied spaces without protocol in place to keep people safe. On the device, there was a label (I assume the hotel's label) "must approve sup before sign out" This implies there is some sort of control over their use; in our circumstance it fell through the cracks. Would love to return to the hotel, but I might think twice.

Great place! Wonderful staff Attentive professional