The Colonnade Hotel

Dear Norman, I just wanted to take a moment to thank you for the incredible welcome and care you showed during my stay at The Colonnade. From the first smile at the door to your thoughtful recommendations and help with bags, you made me feel like more than a guest — you made me feel at home in Boston. Doormen set the tone for a hotel, and you set it perfectly: warm, professional, and genuinely kind. The Colonnade is lucky to have you as the face of their 50+ years of hospitality. With sincere gratitude, Carmencita 

We stayed at The Colonnade for a week with our ferret Koko, and it has become our favorite hotel in Boston. The location is excellent, so much is within walking distance. The room was clean, spacious, and comfortable with beautiful city views. Everyone we interacted with was so friendly, from the doorman, Norman and housekeeping team to the front desk staff. Najoua at the front desk was especially helpful and kind during both check-in and check-out. We also really appreciated how welcoming the hotel was with our ferrets. Before our trip, we had reached out to a few pet-friendly hotels to ask if three ferrets would be allowed, since two of ours needed medication every few hours and we planned to bring them with us. We also let them know our ferrets were very well wee-wee pad trained. The Colonnade was very understanding and said they could all stay with us, which meant a lot. Sadly, two of our ferrets passed away before the trip, but we still really appreciated their kindness and flexibility. The rooftop pool was a nice bonus, especially on hot afternoons. The only downside was that we wished the gym was a little bigger. Overall, we had a great stay and would definitely come back!

Our stay at the Colonnade was a great experience. They have the personal touch you don’t see much anymore. It’s also in a great location in Back Bay. I highly recommend!

Was on a business trip to Boston and was very happy with my stay at the Colonnade. The location is great, the pricing was a real value, and the room was clean, comfortable, and very quiet. Bed was comfortable and the a/c could get the room nice and cool which is to my preference. Nice toiletries, and the rubber duck was a nice surprise and was a nifty surprise for my kid when I got back home. The staff was very attentive and made check in and check out a breeze. Nice lobby bar and the bartender made a great old fashioned. Will definitely be making this my home base when visiting Boston.

We had an amazing experience at the Colonnade Hotel. All the staff were very friendly, the lobby and rooms were clean, Badr and Hicham were super pleasant in helping us with our bags upon first entering; we would stay at the colonnade again 10 times over!