Glenlo Abbey Hotel & Estate

Billing itself as a "historic hotel"-glenlo abbey consists of a small older section where you check in and have breakfast with a long and sprawling wing extending out behind with more modern style rooms with hallways meant to mimic an older style. The rooms themselves are rather neutral in colors and furnishing with the typical features of today's hotels-bedside power ports, sleek modern bathrooms and thick fluffy comforters on a very firm bed. We arrived for our two night stay in a typical Irish misting rain and our car was immediately met by a bell captain and staff with umbrellas who grabbed the bags and escorted us inside for the handoff to the front desk. Fast talking Chiara got us our paperwork, signed us in and whisked us off to our smallish "superior" room up on the top floor. Having booked via Chase we were "eligible for a room upgrade" if available-(in my experience they are seldom available-and in fact I'm always a bit skeptical if you don't get a room down-grade for not booking direct.) In any case, our warm and somewhat stuffy room looked out on the expansive golf course and Michelin recognized Pullman restaurant. Not sure what made this room superior (maybe the view?) as it was on the small size and felt crowded. The view wasn't worth the price premium. The bathroom was updated and had a nice shower plus a tub but only a single sink-not a double. The property is located just outside Galway and they have ample free parking available at the hotel. The breakfast buffet was the typical spread found in all European hotels plus a few hot items that you could order-fine but nothing outstanding. Our meal at the in house Palmers was somewhat disappointing too and most of the restaurant staff here are teenagers trying to figure out how to be servers. They are trying hard but the inexperience shows. I think the best way to sum it up - is the Glenlo felt to me like a Marriott golf resort with a castle facade. Having stayed in several true castle hotels on our visit to Ireland this one pales in comparison. Don't get me wrong, if you're a golfer you'll probably be thrilled with the place but for me it was nothing all that special.

Pullman’s Bar & Kitchen is a lovely place. Behind the bar were Monica and Séimí. They were very friendly and professional. We were enjoying the conversation and cocktails so much that we decided to have dinner at the bar. Séimí and Monica made sure we were well taken care of. The seafood chowder was excellent. I had the salmon and my husband had the pumpkin ravioli. Both were delicious.

Monica was awesome, very accommodating and polite

Glenlo Abbey is wonderfully located just west of Galway. Being close to the city allows for daily runs into Galway if so desired. Or you can relax on the beautiful grounds relaxing in the wonderful sitting rooms and the Abbey. The rooms are spacious, clean and well appointed. The staff is kind, courteous and very helpful to guests. The Pullman, a restaurant located in railway carriage cars, is an absolutely phenomenal experience. Complimentary breakfasts served in the Reading Room are scrumptious with prompt service and attentive staff. This hotel can serve as a gateway to exploring Connemara and the Aran Islands.

Stunning location, luxury amenities and spacious room with lovely outlook onto the Walled Garden. Clean and a well stocked bar and choice of 2 restaurants. Nice and quiet with opening windows. Service exemplary especially breakfast. Great value if you want to pamper yourself!