Sandals Royal Plantation

We have visited SRP over a half dozen times since August 2021 and have never been disappointed. The resort is chic boutique, making every moment special. We have requested the same two butlers for all of our trips. We absolutely love Andre and Johvon, we have had others, but here are our absolute favorites. The resort is not only wonderful, the guests become family, with one love as the motto. Rooms have been upgraded, many new amenities, new bathrooms, expanded restaurant balconies. The beach butlers are fabulous, they know the guest, they know what everyone likes and or wants. The resort took over a new manger in 2022, Omar and Marvin, they work Miracles, they make everything happen. There is no better team than Omar and Marvin. I have had issues disconnecting from work, Omar, Marvin, Andres, Johvahn, and ALL of the staff have made my disconnection a reality. During our last visit the Omelet chef looked at me and without batting an eye knew what I wanted before I asked. The small touches of the staff make this place unforgettable, they make SRP a home away from home. The resort is very small but everyone on the staff gives you the most tremendous experience. We have booked for April 2027 and are also looking at August 2026 for a full adult vacation. The leadership of Omar and Marvin have transformed this resort into something almost indescribable. The obsolute best vacation location we have ever experienced.

My wife & I visited Sandals Royal Plantation (RP) for the first time for 2 weeks in a basic butler suite. We chose RP for 2 reasons 1) Tips included - we have travelled to service included resorts all over the Caribbean and have always felt we receive 2nd best service to our friends from USA who literally tip if you talk to them and wave dollars at the bar to jump the queue which we are not used to and we normally only tip where a person exceeds their job role but here we were sold on that tips are banned and not allowed. (other than to your Butler & Spa staff if you choose to but this is not required) 2) Butler - We have never had a butler and wanted to experience it!! With no tipping we did find and feel that we received the same service level as everyone else there and even though some travellers (even though they knew the service staff could lose their jobs for accepting tips!!) still were tipping but discretely and I can only assume this is to show off their wealth in a demeaning way. We had 2 butlers who were an absolute pleasure and as we hadn't had a butler before we were challenged as to what to use them for and the first few days watched others having them unpack their luggage and deliver their drinks and ice from a bar 20 mtrs away from themselves and they both made suggestions but through no fault of their own we found having a butler was just not for us... This is probably the first resort I have visited where I truly felt the staff wanted to be there and it was a family feel rather than they are just doing their job. The resort is a classic look and some would say in need of reinnervation but I think this would ruin the feel of the resort as everything is well maintained and in good order as well as being very clean. There are a lot of stairs as the resort is on several levels with no lifts but this was not an issue for us. All the food we ate in the 5 restaurants was to a good level with a range of menu. Breakfast is available as a la carte or buffet in the Terrace restaurant in the morning, we normally had buffet and helped ourselves. Our favourite was the French restaurant upstairs. We found the resort with only 74 rooms to be very quiet with very few activities and we were able to relax for the first few days but we did get bored quite quickly but as we had access to the neighbouring resort Ochi we loved that there was a little more action going on there with some music and activities around the pool but we always loved going back to RP that was really like home. We visited several restaurants at Ochi and found all the food to be good (especially the jerk seafood pizza for lunch fresh from the oven) though the service level was noticeably lower, We also visited Dunns River resort on 3 evenings for Dinner and also got a taxi there for a full day. We did get out and around with a visit to the local craft market and shops near the port (Taxis are plenty just outside the resort gates we paid $15 and the driver stayed with us for nearly 2 hrs before driving us back (Vs taxi from tour desk $45) ) There is a shuttle that runs to all 3 sides of Ochi at various times during the day (every +/- 1 hr 1/2) but if you don't want to wait it is only a short 10 min walk from RP reception to Ochi Riviera reception and there is a shuttle that runs around the 3 stops at Ochi every 10 mins. There is a high percentage of repeat visitors to RP and we found some to be quite clicky to outsiders and at times irritating especially during the evening entertainment when in the pub with entertainers trying hard to be heard over the rudeness of visitors who thought their conversations were more important. We did have a few minor issues and these were dealt with very quickly and you will very quickly get to know the general and operations managers who will know you by name by day 2. So in summary this is an amazing place with top level service and we had a brilliant 2 weeks here though as it is all butler and this wasn't for us we probably won't return to RP, but I am sure we will return to Sandals.

Royal Plantation has become our home away from home. The service and attention you receive is like nothing I’ve ever experienced before. Romane, Simon, Collin, Trevardo and Daniello take amazing care of us and are quite honestly, the reason we love SRP so much. They work nonstop ensuring everyone on the beach is taken care of. Romane even helped my husband with a surprise on our anniversary- always going above and beyond. All of these employees deserve recognition as they take care of every guest at the resort at the pool and beach. I’ve been to other resorts, multiple other Sandals and the service I get here is top notch. It’s the sweetest, most relaxing place to visit.

We were back in Sandals Royal Plantation once again and can say with 100% confidence it reminded us of why we make this our 5 th trip. Coming here truly feels like coming home to family. We feel completely cared for here, the service is unmatched and you simply can not compare to anywhere else. From the very beginning Omar and Marvin (the GMs) make you feel like family from the moment you walk in. We were greeted by name, they are consistently found wondering around the resort ensuring each guest is pleased and happy, it is these small things that makes such a big difference and why you want to visit again and again. We need to send a very special, heartfelt thank you to our butler Anthony. He was outstanding in every way possible! Over many visits to Sandals (and many, many butlers) we have always said he is hands down the BEST butler we have ever had. The level of care, personal attention, professionalism and warmth he demonstrated daily was incredible. Everything was always done BEFORE we even had a thought and truly made our vacation completely stress-free. Anthony never missed a beat but the best part is that he appeared to be so genuinely happy to serve us in every possible way. He was consistently checking in on us, tending to needs before we were aware, adding special personal touches to our room. We felt like valued and special members of his own family the whole week. Thank you Anthony for making us feel so wonderfully spoiled from start to finish!! Our second butler Robert was also stellar and the two of them made a wonderful team "Easy Peasy!" became the theme of the week. These two worked so hard to make our stay amazing, attentive but in such a naturally relaxed way. We felt so well taken care of! The beach butlers (Romaine, Daniello & Trevado) were fantastic and unique to this resort. They always kept our glasses full and provided smiles on our faces all day. We enjoy talking to them and seeing them daily. Romane was our server for breakfast and lunch every day, he made such warm pleasant conversation each morning and truly seemed to care about making our meals special. The two women who seat you at breakfast were fabulous aa well. By day 2 they already remembered us, knew we ordered Mimosas (and had them ready at our table), knew our names and knew our room number. Attention to these small details are why guests feel like family. And of course last but certainly not least, Horatio in Loyalty, he was top notch!!! So efficient and always making sure to stop by and greet us any time he seen us. He alone helped us rebook our next Sandals vacation with ease and knowledge of all of the resorts. We find the food at this resort to be the best. Some of the resorts we have been to we found the meals to be mediocre at best. Here, you’re always guaranteed a great meal. All of the chefs came out to greet us during dinner and made sure we were satisfied. Papillon is by far our favorite restaurant there and maybe even our favorite of all sandals we have visited. Sandals Royal Plantation continues to deliver above and beyond our expectations. A beautiful property to go with impeccable service from amazing staff who make you feel like part of the family we cannot wait to come home for trip # 6! ( booked through Horatio!)

We had a fabulous anniversary trip at Sandals Royal Plantation. The service was top notch and everyone truly makes you feel welcome and at home. This was our second Sandals stay but first visit at this resort and definitely not our last. All of the employees were so hospitable. By the end of our 5 nights we knew most of their names and they knew ours. The resort manager, Omar took the time to get to know all of the visitors and greeted us by name every day. We enjoyed conversation with Simone at the beach bar and appreciated her kindness! You can tell she truly cares about her job and her customers. Marvin and Bebeato went above and beyond making sure we were comfortable and cared for. The resort was beautiful, the food was excellent, the room was comfortable and clean, and we enjoyed some rest and relaxation. We hope to be back soon!