Melia Zanzibar

Good service we were 27, enjoyed our 2 nights stay in Melia Zanzibar. Very impressed by the restaurant team Mr. Chef Goshek and restaurant manager Mr. Sujeet helping us a lot arranging meals for a big group like us. Environment is good, welcomed monkeys on the way to room!

We recently celebrated our 25th Wedding Anniversary at the Melia Zanzibar and it was magical. My husband had arranged a special meal at the small amphitheatre near to the jetty, We had our own private chefs and they had decorated the area beautifully. Ali who had been in correspondence with my husband met us upon arrival and looked after us throughout our stay. The grounds to the Melia are vast, but beautiful, the wildife was amazing, its not everyday you see a Bushbaby whilst eating dinner or monkeys eating fruit on the beach We enjoyed a couple of massages whilst away at the spa and these were fantastic, I would highly recommend. We enjoyed the food, breakfast and the fresh omelletes, fruit and bread to sampling the different mains that were provided at dinner. We particularly enjoyed the Swahili evening. Whilst at the Melia we visited the local school, I would highly recommend this to everyone, it was an absolute delight to see the children. We also visited the Melia Cave - again not to be missed. Our room was at the very edge of the resort - clean, tidy, we did have to ask for the minibar to be restocked and the steamer was broken, however this was promptly replaced. It was quite a walk to catch the buggy to the Level area and beach, but at the same time relaxing as we meandered through the gardens. One of our main highlights was the friendliness and politeness of all the staff, they were all so very kind and always a 'Jambo' or 'Pole Pole". A special mention must go to Nyasolo, who worked so incredibly hard, always met us with her beautiful smile and was simply the most kindest soul I've ever met. Also to a member of the entrainment staff - I'm really sorry I can't remember his name, but he would always come and say 'hi' he taught my husband a Swahili game with stones that you moved around a board - my. husband taught him Connect 4 - they spent every day playing and he was determined to win - they both simply made our holiday that extra bit special. We also had two reservations at the Jetty, which we thought incredible, as I do not eat fish, the second time we went they asked me just to let them know and they made me a vegetarian main which was delicious. Days were spent at the pool, on excursions or lazing on the beach - one day we went for a walk to the sandbank and were joined by a couple of the local Masai Men, they guided us and showed us so many sea creatures that we would have missed - truly spectacular. Thank you once again to the Melia for making our anniversary a truly memorable one.

Poorly managed. Many maintenance problems. Did not meet expectation and service did not reflect the price. This Melia does not provide 5* service or amenities. Very dissatisfied. We were a family of six - 2 children and grandfathers. Our rooms were spread out despite many emails and telephone conversations prior to arrival to reserve the correct rooms needed considering young children and elderly parents with us. Buggy service was poor again considering elderly parents with us. Staff at the buffet would not even know what was being served. Breakfast order would be incorrect. The bathrooms always had problems and only offered soap and lotion. Not even a small shower cap or vanity pack offered. Steam iron did not work and hair dryer did not work. Staff tried their best overall but this place is poorly managed. Very disappointing. Not what we expected from Melia. Would not recommend.

Great hotel but the food quality very poor ,chefs dont know how to really prepare ,tasteless ,mushy meat and lasagna not layered at all .jetty menu could be versatile,pasta section need more veg like capsicum,olives

Amaizing people who treat you as a queen as queen. As was in a group last week and the staff was really friendly and helpful. Thank you to all who made our stay very special.