Melia Zanzibar

We had a wonderful stay and were very pleasantly surprised. The facilities, the food, and above all the friendly staff. We’d love to come back!

Terrible experience, appalling service This is not 5* resort Staff is not attentive at all, no customer care, poor service. Only Lillian at level bar is attentive and caring. Golf carts take forever, drivers will drop off where they want and not always to the front of where you ask, even argue with you (as we found). Gabi restaurant has good pizzas but there are so many flies that you can’t enjoy eating there and they refuse to bring up to rooms or anywhere else. Fans are broken. Private beach but not cleared of washed up seaweed and dirt unlike other resorts. We got upgraded to level but this doesn’t resolve the service issues If you have food allergies be careful as staff don’t know what is in food and lots of cross contamination. My daughter nearly had anaphylactic reaction after being served dish containing nuts (I noticed and alerted staff). We stayed at all Melia resorts in Tanzania and this is the worst. Rooms - upgraded to level but not great. Villas have the quality that you would expect of this resort, all others are lacking. Restaurants- limited and poor service, chefs don’t care Poor service Regret staying here. Stayed at all Melia resorts in Tanzania and this is the worst.

We spent a week here as part of our honeymoon. The grounds are amazing- lush, expansive and stunning views over the Indian Ocean. Room view beautiful, food great, staff wonderful. It's a massive resort- there's a 5km loop that you can walk/run without retracing your steps! - and has a lot of choice of quality restaurants to eat at (the jetty restaurant was our favourite). There are some small beaches separate to Gabi Beach that we found better than Gabi Beach itself- you can see in the photos. A lot of reviews on here highlight the difference between the Level (premium area) and the rest of the resort. We ate at the Level restaurant and spent some time poolside and didn't find any difference in quality with the rest of the resort. Both areas are excellent quality. Lots of different things to do on-site- the gym (and its private pool- quieter than the main pools, see photos) was very good. We went kayaking, explored the turtle egg sanctuary, checked in on the tortoises, donkeys and plentiful frogs in the resort and played tennis as well as the beach games. We also went snorkeling off Mnemba Island which we booked through the resort- a memorable experience. The spa was also a good success- very good massages and they will give you a generous discount on the advertised prices (download the app to check). Breakfast was generally good - but it was the one area I felt could do with some improvement as at times some of the breakfast items were not as fresh as they could have been. But the variety was very good. We visited in April, during 'rainy season' and got lots of sun. It was also very quiet, so we had the place to ourselves at times! Much recommend this amazing resort and its welcoming staff. Enjoy.

amazing hotel and service!!! the food was very good!!

Fabulous beautiful with wonderful people who have the best attitude to everything Hakuna Matata!!