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Crystal clear ocean waters, lush jungles and intriguing cenotes make Mexico's Riviera Maya a tropical paradise. It is here that all-inclusive luxury is redefined at the new Grand Velas Riviera Maya. Fronting the white sand beaches of the Caribbean coast, the resort is fringed by a lush Yucatan jungle, promising a rich selection of activities on land and at sea, as well as the serenity of a secluded beach. The brilliant Caribbean offers opportunities for kayaking, sailing, sport fishing or a refreshing swim, perhaps with sea lions and dolphins. Choose to explore the jungles by horseback or on an exciting zip line tour through the canopy, stopping to relax in a natural hot spring. The Riviera Maya is a playground in the sun, and now with Grand Velas, it is home to spectacular tropical luxury.
Grand Velas Riviera Maya
Carretera Cancun-Tulum KM 62
Municipo de Solidaridad
Playa del Carmen, Mexico
CP 77710
Nearest Airport: CUN
Your persons Diana and Antonio, Went above and beyond to help us while we stayed at the resort. When I ever I need anything they were prompt and friendly. The other day since I was asking everyday for tea and let he Diana was bring this to me or having it brought to me. This morning was my fault. I forgot to ask for more letche and Diana was off. Antonio this morning saved the day. I’m a tea drinker and he was like less than 5 mins coming with the letche so I could get ready and have tea prior to my departure. Your employees were awesome.!! Thank you again Antonio letche
Vivian H
What a beautiful resort. The staff were amazing and paid close attention to every detail! The food and drinks were delicious. Would recommend the spa to anyone looking for a little extra relaxation. We could not have asked for a better personal concierge than Alfonzo! He went above and beyond to take care of any needs we had and it was fun talking to him everyday! We were here for a work retreat but he made it feel like we were on our honeymoon!
Quest07507311647
Beautiful resort and exceptional service! Our concierges, Alfonso and Braulio, were phenomenal! They went above and beyond, making our stay special.
Krista K
We had a awesome time. Great views, Great people, amazing service. Thank you very much alfonzo.
Joe C
Alfonso and Leo were exceptional!! They ran us bubble bath with roses in the shape of a heart. So sweet. Any need we had they were right on. It. So friendly. We will miss them and the resort. All staff made you feel very comfortable. Pool staff are such hard workers. Would highly recommend. Until next time our friends. Steve and Maria Grimes
Steve G
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