Park Hyatt Bangkok

Genuinely don’t understand how anyone could possibly give this property anything less than a perfect score. This property was by far the best Hyatt we have ever stayed at. From status recognition (I am a globalist) to thoughtful gestures ( delivering hand written notes and snacks to our room for our recognition), room upgrade ( incredible breath taking views), BY FAR THE BEST BREAKFAST we’ve ever had at ANY hotel ( this place is not your “ mediocre “ complimentary hotel breakfast place. I can guarantee you that much. To staff that go above and beyond to make you feel like you are home away from home, showering you with sincere warmth and kindness that fills your heart, how can you not like this place ? The views from our room were spectacular, the pool was amazing, and all the staff member’s service was SUPERIOR. I want to give a special shout out to 3 individuals from this property: Piak, Nadia, Bump’s service. I have stayed at many luxury hotels in my life but these 3 individuals left me a memorable experience I’m taking back home with me. Anything less than a perfect score for this property makes 0 sense !

Best hotel in Bangkok for unparalled customer service, huge room size and quality amenities, overall luxurious stay experience, convenient location with plenty of shopping and food options nearby and connected to BTS station via shopping mall

I’ve stayed at the Park Hyatt three times in the last year. I like it because the location is good and the breakfast and facilities are top notch. When my employees travel to Bangkok, I will usually book them at the Park Hyatt as well. All of that almost came to an end, if not for Chota (front desk manager?) I was working at the glass topped table in my room, I leaned on the table top a little bit and the whole thing cracked in half. So in my mind, either a) the table was already damaged, as that amount of pressure should not have broken the glass or b) the table was poorly designed and extremely fragile. I was informed that I would be charged $6000baht for this. I would have happily paid if I felt that I was at fault, but I just did not think I did anything that was unreasonable or outside of what would be considered normal usage of a table. Anyways, Chota was kind and gracious, even though I was upset, and he pressed his management to waive the fee, which they ultimately did. While I have my concerns about the furniture now, and how swiftly and blindly the management here goes around charging for damages without hearing the full story. But I have no concerns about the staff, Chota in particular, who as the middleman, handled it like a pro. He has single handedly kept me a customer of this property.

Fantastic stay enjoyed it though was mostly busy working. The facilities were ok point. Room was very spacious with best and soft linens and pillows ever. bathroom was also drained very tastefully with a bathtub which I never got time to use

We enjoyed our honeymoon at the Park Hyatt Bangkok. The attention to detail by the hotel staff was exceptional. As a globalist member, we received a complimentary suite upgrade. We loved the rooftop pool and the Penthouse bar. The Park Hyatt concierge also recommended one of our favorite excursions - a cooking class with Silom.