L'Andana

We're a family of four who stayed at the hotel during May half term 2026. Overall , we were disappointed with the hotel and wouldn't return. It didn't meet the standards of a 5* resort in several areas. We had high expectations (particularly given that it's a member of Leading Hotels of the World) and as a result, quite a few things surprised us. The pros: - we had a great room (we had rooms 54 and 55) so we were delighted with the space and the additional interconnecting kitchenette area). - the setting for dinner and breakfast (when we sat outside) was pretty and picturesque - the staff: the reception staff were all really, really great (shout out in particular to the two Andreas!) - the concierge team were brilliant. The cons: - breakfast was (literally) worthy of a 3* hotel. I've genuinely never had breakfast like it in a resort that is supposed to be 5*. The buffet options were far more limited than in any other 5* hotel I've been to and felt very budget/ basic. They charge for any hot breakfast options- which I was shocked by given we were paying over 1,000 EUR per night for our family of 4. I've honestly never seen that before in an expensive 5* hotel. It feels like the hotel is better suited to the large coach groups that were there every day- and I'm sure were paying far less for their room rate than we were. If the hotel is catering more towards large coach tours than luxury holiday makers- the room rate should reflect that (or you should have a different breakfast menu for those that are not in the large groups). - the communal areas (e.g. the outside seating on the grass area at the back of reception weren't kept clean and swept. There was always tree debris etc on the seating). - I think more effort could be made to make the reception area/ the steps more appealing. When we arrived- it was quite underwhelming. We also didn't get a welcome drink etc. There was a welcome gift in our room- but it was a not particularly nice bottle of red wine. Again, it was underwhelming. (There were small, pretty pencil cases for the kids though, that they were pleased with). - for my daughter's birthday- i asked for a cake to be arranged. It was so disappointing! Plain, small chocolate cake, no decoration at all and one sad candle in it. I was expecting a beautiful Italian cake with Happy Birthday or something similar written on it. We were charged 50 EUR for the cake (note however that when I flagged this at check out and showed them a photo of the cake, the brilliant reception team immediately removed the 50 EUR from our bill). - the kids pool was awful- not very pretty, away from the main areas and not well maintained (the shower didn't work for example). We felt so frustrated that we couldn't use the far more picturesque pool by the main building (especially as our children are a bit older). In most 5* resorts we stay in, families are not left with such a poor option. It meant we didn't use the pool at all, despite the 30degree heat. Overall, we didn't feel it was a 5* experience. This was unexpected and frustrating, especially since we were paying 5* prices and had booked a hotel supposedly meeting the standards of the 'Leading Hotels of the World' group. We wouldn't go back and it really impacted our holiday.

A real unexpected experience. Booked last minute for a 4 day escape & after day one we felt like we had rested for a week. One for return with the extended family for sure. Thank you for an incredible memory

This hotel is the real deal. Everything you could ever want in a resort - beautiful rooms, spa, delicious breakfast, and the most incredible staff. We stayed here for two nights of our honeymoon and cannot recommend it enough. Just 10 minutes from Castiglione delle Pescaia if you want to explore downtown, or 30 minutes from Cala Violina boat tour, we had the absolute best time and can't wait to return.

This place offered an ideal Tuscan escape. It's surrounded by gorgeous countryside and is only a short drive to a sandy Mediterranean beach, where you can reserve chairs at the hotel's partner beach club. Every staff member we encountered was incredibly friendly and helpful. We spent a lot of time at their adults-only pool, which was quiet and had plenty of seats. I love to swim for exercise appreciated that the pool was long enough to do laps. The spa was very well-appointed with a sauna and a lot of different water experiences. We got couples massages, which were the best we ever had. Kudos to L'Andana for getting everything right!

Fantastic service and lovely staff with lots to do as a family. Bike riding, golf, family pool and the staff even helped with mosquito spray