Villa d'Este

Last year, I visited Villa d’Este with my partner for my birthday, and it was one of the most wonderful experiences of my life. Because of that unforgettable stay, I decided to return this year with my daughter so we could create new memories together. We visited in March, right at the beginning of the season. There were many events taking place, and the staff were understandably very busy with the opening activities and preparations. As a result, the welcome and overall experience were not quite what I had enjoyed during my previous visit. I shared my feedback, and to my surprise, the CEO of Villa d’Este personally reached out to me. Together with the manager, he took the time to discuss my concerns and ensure that everything was addressed. Honestly, receiving a personal email from the CEO of such an iconic hotel already meant a great deal to me. What impressed me most was not that something went wrong—after all, anyone can make a mistake—but the way Villa d’Este handled the situation. They listened, they cared, and they went above and beyond to make things right. I would like to sincerely thank Villa d’Este for the beautiful memories from last year and for the professionalism, attention, and care shown this year. I look forward to returning very soon and experiencing the magic of Villa d’Este once again.

Villa d'Este is an extremely luxurious hotel. They own the famous Concorso d’Eleganza Villa d’Este, a fantastic experience where classic automotive history meets the latest supercars, making it a must-see event for every car enthusiast. Walking into the Grand Hotel grounds in May, you immediately feel part of the action; watching the final preparations, meeting the owners as they wipe down the bodywork, and hearing the raw sound of combustion engines warming up makes you appreciate the dedication behind each machine. The event perfectly mixes the past and the future, displaying legendary vintage models right next to the newest, jaw-dropping hypercars and concept designs. Seeing these incredible machines parked on the lawns along Lake Como in the spring weather creates a welcoming and shared experience, making it feel less like a formal exhibition and more like a great weekend spent with people who truly live for cars.

Villa d’Este in Cernobbio is something truly exceptional – a property that fully lives up to its reputation as one of the finest hotels in Italy. Every detail reflects thoughtful design, tradition, and an unmistakable sense of exclusivity. The experience begins already at the gate, where professionally dressed staff politely and discreetly confirm your access, ensuring a sense of both security and refined exclusivity from the very first moment. At the entrance, attentive doormen take care of your luggage while you check in, setting the tone for a stay defined by high-level service throughout. We were fortunate to receive an upgrade, which added that extra touch to our visit. Our room was spacious, beautifully decorated, and perfectly located close to the impressive health club and spa area, featuring a pool, a well-equipped gym, and even a squash court. The grounds themselves also offer several exclusive boutiques for shopping, as well as a hair salon. The hotel offers two restaurants: a refined à la carte option and a more relaxed grill restaurant. However, our most memorable moment was spent on the elegant lakeside terrace, enjoying the bistro menu with a glass of rosé at sunset. The atmosphere was simply magical, beautifully accompanied by live piano music performed on a grand piano, set right on the terrace. For drinks and snacks there is also a beautiful pianobar inside, that had live entertainment. The location of the hotel is ideal, within walking distance of the charming center of Cernobbio. A short stroll can be refreshing, yet one quickly finds oneself wanting to return to the tranquility and beauty of Villa d’Este. Having stayed at many luxury hotels, I can honestly say that I struggle to recall anything quite like this. It is easy to understand why the property is considered among the very best in Italy – truly a playground for the privileged, yet also a secluded retreat. If there is one area that clearly fell below expectations, it was the concierge service. At a property of this caliber, one anticipates a proactive, solution-oriented approach – yet even relatively simple questions regarding local excursions could not be answered satisfactorily. When we needed to replace an item we had forgotten to pack, we were merely directed to a shop in town rather than being offered assistance in arranging it through the hotel. At comparable hotels, such requests are typically handled seamlessly by the concierge, with items sourced and delivered directly to the guest – a service we would naturally have been more than willing to pay for. While this did not detract significantly from the overall experience, it was nevertheless surprising to encounter a level of service here that did not align with the otherwise exceptional standards maintained throughout the property. In any case, this extraordinary, fairytale-like property is unlike anything else. I can highly recommend it. This was our third visit – and certainly not our last.

SUPERB ! No other words are necessary. 4 days of pure luxury

unforgettable stay at Villa d’Este. The elegance, the spectacular lake views, and the extraordinary attention to detail make this place truly exceptional. We went there for Andrea Bocelli concert, unfortunately because of rain, it was moved to another location