Fairmont Chateau Lake Louise

Can't say enough about the class act this place is with views from the hotel that cannot get much better. We were treated like friends by all the staff; they went out of their way to meet our every need. Breakfast was perfect, dinners were gourmet, and the hotel itself well worth exploring. All of this luxury is surrounded by awesome views of Lake Louise and the surrounding Canadian Rockies.

When stayed at the Fairmont Chateau Lake Louise at the end of May and had a fabulous trip. It was our first time visiting Lake Louise and it was everything we hoped it would be. Our room was upgraded to one of the suites. The Basin experience was well worth the addition and provided breath taking views. The meals in the restaurants provided stunning views and excellent food. My wife commented how every host/hostess was kind and helpful. It was a perfect experience. To top it off they even ensured that the weather was beautiful.

Disappointing and overated ,Stayed 3 nights which was enough , room 827 level 8 month of May 2026 The rooms are very small, 3m x 7m including bathroom,little to no storage for clothes, minimal floor space to open baggage, asked why reason constraints of original building layout. There is no 24 hour help desk as advertised . Luckily we had a lakeview room which only applies to odd number rooms , otherwise there would be no value in the stay at all. For $2,000 per night you could do a lot better somewhere else. Just a note lake louise itself is a beautiful place to visit

This is a lovely hotel in the most incredible location, the scenery is breathtaking. The walk around the lake is about 6km and we had wonderful weather which made it spectacular. Whilst old fashioned, the hotel is quite charming. The bedroom was fine and good storage. However - the food quality was not that of a 5* hotel. We ate on the first night in the Alpine Bar. Chicken tenders and curly fries were over cooked, hard and tasteless. We ate the next night in the Lakeside Restaurant, on the patio with the most stunning vista. 4 of us had dinner, 2 strip loin steaks and 2 Elk steaks. The strip loin was inedible and the elk steaks were not great. The side veg was waffle fries which again were inedible, overdone, cold and tasteless. Table service was woeful, the correct cutlery was not provided, and had to be requested on a couple of occasions. Have you ever tried to eat a crispy pastry dessert with a tiny teaspoon? No one came to replenish the wine, the table wasn’t cleared until we asked, indeed the desserts arrived and main course plates were still on the table. We approached the restaurant manager who recognised and apologised for their failings, and he resolved it to our satisfaction. Breakfast - was just okay, coffee was cold but can’t really say anything more than this .

The hotel is magnificently located, offering stunning views that are absolutely breathtaking. The room was spacious, clean, and overlooked the lake, which was truly spectacular. The meals were also very enjoyable, with both breakfasts being of a high standard. Overall, it was a wonderful experience and a place I would happily stay at again.