Es Saadi Marrakech Resort - Palace

Bought a day pass for the pool with lunch. Not cheap at 950DH but a wonderful experience with fantastic food and a fresh lemonade as a welcome drink included. Towels and sunbeds are included too. Staff very attentive and great facilities.

This was the second time my friend and I have stayed at the Es Saadi Resort Palace in Marrakech. It's a lovely property with extensive amenities, including a spa, large gym (open until midnight), and beautiful pool. Our room was clean, quiet, and comfortable with a large bathroom and huge closet. The staff were welcoming and professional, and we enjoyed the extensive breakfast buffet. We would definitely recommend the Es Saadi Resort Palace for your Marrakech vacation!

My husband and I stayed at the Es Saadi for a week, as the week went on the service went down. One night | got out the shower and there were no towels, we came in from the pool another night and the room hadn't been cleaned at all. We regularly go to 5 star hotels and would not class this as 5 stars,around the pool the staff do not come and ask you if you want a drink or anything to eat you have to go and find someone at the bar. In our opinion this is not 5 star service. Breakfast started good but as the week went on and the hotel got busier the staff were inattentive and frequently got our drinks order wrong. Plus points - The breakfast selection is excellent and the restaurant is lovely, the hotel location is great and the gardens are beautiful . Negatives - The service is hit and miss, Just not a luxury hotel in our opinion.

So we have just returned from a weeks holiday at the palace. Read on, because there are some things we loved and some things we maybe thought were missing. We arrived about 9:30pm and got checked in . We were half board , which means breakfast and dinner here. There was no welcome drink as others have described and we weren’t offered any options for a bite to eat. We had the briefest tour, here is the spa, here is breakfast and here is your room. The room was a nice surprise - called an executive suite , it had high ceilings and a traditional decor. Large bathroom , separate wardrobe room - I won’t call it a dressing room as not really big enough. In the bedroom area was a 4 post style bed with a tv and lounge leading to a balcony. The balcony was a great size overlooking one of the pools and was furnished with 2 sun beds and a small table with 2 chairs . On a clear day you could see the tops of the mountains which apparently were 14kms away. The bed was very large and very comfortable and we didn’t fail to have a good night sleep. The pools - one heated to 27 the other a cool18. The 18 degree was a lovely lagoon pool , huge in size with some fountains and bridges to add to the look. It was surrounded by palm trees and had sun beds and couches dotted around. This became our favourite pool to be around and in as it was very quiet and relaxing. The heated pool , a round decent size affair was of course tempting but was a magnet for every arrogant family and their inflatables. This pool was by far the busiest - it took us a couple of days to calculate . Service around the pool by the team was very good with drinks and snacks coming quickly and with courtesy. The lunch restaurant I have reviewed separately. The breakfast room , environment and choice with service from a brilliant team were probably the best we have ever experienced and should be applauded. On our last day it was my wife’s birthday and we were treated to some champagne at breakfast which was a nice touch. This was very quiet at 8:30 in the mornings which always made me wonder where all the families around th pool came from each day - my guess would be from the sister hotel next door. The half board evening meal was one of the detractors. Nothing was explained or very clear on what the options were - what restaurants and menus. We found out that there was a very limited menu- maybe 4 or 5 main dishes on the half board menu which really didn’t make it good value at all . In fact we only ate the half board portion of our stay once in 6 days - given we weren’t even given an option on night one. Whilst there was also good à la carte options these weren’t included nor did you get a discount for transferring your half board . IMO the hotel conveniently was economical with the food options to be able to charge more. The marketing and advertising for food could do with a total over haul - another example is a brunch with barbecue was set up at lunchtime on the Sunday - not advertised anywhere so as we were already in the pool missed this option. We did have some good à la carte meals and experience in both the Moroccan and the gastro restaurants as well as a room service which we ate on our balcony over looking the pool. So a lot of words to say that bed and breakfast is the best option and then choose your alacarte on top.for us half board was no value . Overall we enjoyed our time but wouldn’t go back without changes to the dinner offering.

We had a great time staying at Es Saadi Palace. We stayed with two young children (5 and 3). The hotel was luxurious, staff were very friendly and helpful throughout and it is located in a great spot. The Kids Club was especially great, the staff there were so nice and looked after our girls, they had classes on each day that our girls loved and allowed us to have the odd hour free to relax in the spa or gym. Will come back!