Great location and the hotel is lovely, room was a bit small but nothing you can do about that in New York.

Nice hotel. Not the one in the photo. Staff were very attentive and courteous. Only negative was giant "minibar" in room. I am sure some people love it but with the rooms being New York sized I am sure there is better use of the space. Thst said I would return.

Walked into my room, and it smelled so strongly like a wet dog! My asthma kicked in almost immediately. Asked for a different room, and that one smelled the same! I could not stay or would have ended up in the hospital. I know this is a pet-friendly hotel; unfortunately it’s not human allergy-sufferer friendly. Not sure why some hotels don’t set aside rooms for those of us with pet sensitivity! The worst part? The manager was very rude when I asked him to ensure I was not charged. He would not give me his card or his name. I travel to NYC for work often and will not be back.

They double charge me at the Speakeasy and a week later, 5 calls and an email, still no refund. Spoke to the manager twice, left 2 voicemails. The last call the voicemail was full. Then sent an email to accounting and still no resolution.

Check in with Jada was fast, friendly and easy! Love this hotel. It feels very classy here but not stuffy or snooty. The rooms are very unique. The choice of furniture doesn't feel corporate it feels like someone really curated it. The housekeeping staff is also really friendly.