Fairmont Waterfront

I had a short but great stay at this hotel. I booked fairly last minute via Amex FHR and found this hotel to be significantly less expensive than other FHR options in Vancouver. I received the usual FHR amenities including a significant room upgrade. I have noticed some mediocre reviews, but suspect these are from guests who were in older rooms. According to a hotel employee I spoke with, all rooms are being renovated, starting from the top floors and moving downwards. My room on floor 22 was very nice. Kudos for keeping standard lighting controls and not installing confusing touch panels that make controlling basic room features confusing. The hotel is in a good location near the water and Canada Place, but not far from shopping and restaurants. The common areas were pleasant and welcoming. The food I had via room service was top notch. I only stayed one night so didn’t interact with that many employees, but those who I did were friendly and attentive. I would stay here again without hesitation.

Fantastic location right across from the cruise dock, making it incredibly convenient. There are also plenty of things to do nearby, which made the stay even more enjoyable. The rooms are newly renovated and spotless. There was a slight paint smell, but that’s understandable with recent updates. The staff were very helpful and added to the overall positive experience. Overall, a great stay—just on the pricier side.

I stayed in Fairmont Waterfront for 2 nights on business, attending Web Summit in Canada Place next door. Very convenient: close proximity to major convention center, and to so many other attractions. Plus it is waterfront, so this is great location all along. Tasteful common areas, polished and friendly service. Early check in was requested and granted, and so was an upgraded room on 20th floor with the great view. ALL Accor Platinum status helped there. Oh, and front desk personnel was top notch. Nice bar, friendly bartenders. Room was ample sized, well decorated, everything looked clean and fresh. Platinum amenity was also a nice touch. Well stocked and fairly large bathroom. No complaints. Well, it is expensive, and, even with high rates, it was a good value in this case. Highly recommend!

The Gold Floor experience doesn't disappoint! The king room with a harbour view of Stanley Park was excellent. The check in experience was seamless and the Gold Floor lounge was calm and hospitable. The concierge was knowledgeable on the wine list and went out of her way to make us feel special. Jasmine made our experience memorable. The food was great, featuring breakfast, daily snacks, evening canapes, and late night sweet treats.

Great location for what we needed, hotel room, was nice enough, all the staff, super helpful really made the few days stay amazing. The recommendations and knowledge from them was top notch. The stand out star of the team was Mikey in valet/bell, went above and beyond to help us return a rental, super friendly, happy in his job. Thank you Mikey, you deserve a raise!