Hotel Monaco & Grand Canal

to enjoy fully your stay in venice its the hotel to chose. perfect location and having nice breakfast with an amazing view on the canal...! the service was good and the rooms cleaned twice. the staff was friendly too. i recommend

This is a 5 Star hotel for location and ascetic beauty. We had one of thw few rooms with a Grand Canal view. Spectacular! However, the maintenance was lacking...toilet flush was sporadically failing, A/C was purely a facade, drains were slow at best. The reason this rating gets reduced to a 3 star i( really should be 2.5) s the staff...especially the front desk. Indifferent and condescending would be the polite way to describe MOST of the front desk staff. Rude and apathetic would be more accurate. When I book a 4-5 star hotel, I expect excellent service. If that's what you are looking for in Venice, stay somewhere else. The Hotel Monaco has the customer experience if a Best Western

Excellent location, luxurious accommodations, friendly staff and huge breakfast (ours was included with our room). The bathtub was huge with a standard European setup and overhead rain shower (very light pressure from the rain shower). The bed was slightly firm (typical European) but comfortable. We chose to eat out in the cafes for lunch and dinners as there are many many close by. Plenty of shops, restaurants and gelaterias. Pizzeria 1000 was the best red sauce spaghetti I had had so far (see separate review). Plenty of good desert places but a must try is IL Salotto Disan Marco for Tiramisu (see separate review). For super convenience you can get a gondola ride at the hotel entrance (water side). There is a stocked mini fridge with typical high prices for items. There is also a City tax you have to pay at checkout 18 Euro for our 2 night stay. The hotel has a concierge as well for any help with restaurant reservations or other needs.

Great Location, Clean small room , uninspired breakfast , Lunch sandwich extremely disappointing … with all other choices I would not stay again

Great location if you want to be near San Marco. Breakfast was awesome with a teenager. We loved sitting on the deck overlooking the canal for breakfast. Hotel staff is lovely. Get a room with a view of the canal! Hotel can arrange a boat pick up from the airport. Beds were comfortable.