I come to Lake Austin Spa every year in May. I love the Resort and most of all the relaxing atmosphere. I always get a couple of treatments in the Spa. My favorite service is the myofacia treatment in the pool. To me it is very relaxing and you feel relief and relaxed afterwards.

My husband and I stayed for two nights for a local get away and some down time. The staff was exceptional, and the service and experience were unmatched. From the warm welcome at check-in, to the healthy, beautiful, and flavorful food, our activities on the water, immaculate room, and so many ways to explore...it was perfect! What a gem!

1/5 This is my first time ever to leave a review. I know how damaging reviews can be because I am a small business owner for over 35 years. That being said I have never in my 64 years of life ever felt like I have been so taken advantage of as I was with Lake Austin Spa Retreat. My husband had booked a girls trip for myself and two of my friends. We were charged $2352.18 EACH for two nights all staying in the same room. When I went online to check what a double occupancy rate for the very next week the rate for a single occupancy was $2379.04 and the double occupancy was $4145.12.... therefore reflecting a charge of $2072.56 each a savings of $612.96. We were not given any rate reduction for 3 staying in the same room. I have called and emailed with no response. We were so excited to stay and be pampered at a 5 star resort and willing to pay for it! Apparently the resort was sold a few years ago. Whomever the new owners are they do not care at all about their investment. Sauna was broken, reflecting areas full of weeds, in fact the whole grounds are uncared for. The staff has the I don't care either attitude. The all inclusive price for meals totally understand because they can charge premium for substandard food. Girls trip will be rebooked but certainly will never be here.

I am writing to save someone from the horrible experience of Lake Austin Spa. The billing is a scam. This was a girls' trip, and we went with someone who had gone to the spa for many years and could not wait to experience it and relax. Check-in was so unprofessional, and we had to fill out forms we did in advance online. The manager just held her hand out without communicating that she needed my credit card. It was very odd but I looked past this welcome. The rooms were old; the landscaping was not full of weeds, and the garden was full of weeds and dead plants. I say this to you because you could tell at one point that this place was well-kept and amazing. The food is not up to par, and the service is as if everyone hated being there. The Lake Austin view is beautiful, but she is going downhill. We were charged 2284.84 per person ( three to a room ) for a very small room. Let me sum this up: with that price, you should have the time of your life. I work in a service business, so I understand how hard it is to please everyone. However, the service we got here was like no one was in charge, and no one cared, not to mention the billing problems we are now facing, and no one can seem to answer any billing questions. The picture you see is not what it is. The pools need repair and have blue and white awnings now. Some things have been unrepaired for over a year and 1/2 when you are in the spa area. One steam area was still unrepaired from my friend's last visit last year. When you go to relax outside of the hot tub area, everything is dead, and weeds are growing everywhere. Save your money and go somewhere else. Will continue to update on the billing problems but we paid 7000.00 for two night just for the room plus spa services. We could have had a much better time somewhere else for this amount . BEWARE of the new owners , they don't care!

The property is extremely run down compared to the last time. The Hammocks had holes in them, the bed sheets were rough, no flip flops on arrival, our dinners were adequate compared to our breakfast and lunches. The gardens were unkept, actually the entire estate was not kept. Will not go back.