Lake Austin Spa Resort

I went with family members for a 3-night girls trip. It was wonderful! We were able to relax as well as be active. They had so many options. The staff was AMAZING! Everyone we met was extremely kind. It enhances your vacation when the staff that surrounds you is so joyful and seems to love what they’re doing.

VALUE: Overpriced. My friend and I paid roughly $1000 per night each for two nights. This was a special that included $250 credit we used for the spa. The room, sessions, and food were not worth $750 a night. Food was okay. It’s all inclusive but does not include a basic option for red & white wine, and beer. Felt like being nickeled & dimed at this price point. LOCATION: Quiet & Serene by the lake. Enjoyed kayaking & boat cruise. ATMOSPHERE: easy & laid back. You cannot check in until 4pm but they will let you come early & use the facilities for another $150. (Again… being nickeled and dimed at this price point) ROOMS: small for the price but quaint and clean, nice view of the lake. (Although clothes hanging rod in closet was covered in dust) FACILITIES: lots of cobwebs on gates (from resort to spa), side table at pool lounge chairs. SPA: services were OK. again expect more for the prices being charged. $295 for a facial with NO steamer and NO extractions? Ridiculous. FOOD/DINING: need to do something about the gnats flying around the dining area. Unacceptable at this price point. Put a cover on the fruit! Put a cover on tortilla chips so they dont go stale from the heat. LITTLE THINGS MAKE A BIG DIFFERENCE AT THIS PRICE POINT. Feels like this was a once great resort but now not worth the price.

I was delayed by a major traffic accident while driving to my appointment. I called immediately to explain the situation, and the manager could hear the emergency sirens during our conversation. I asked if I could reschedule or receive any accommodation, but the full deposit was kept. I later appealed directly to the General Manager, who confirmed that no exceptions are ever made, even for circumstances completely outside a guest's control. I understand businesses need cancellation policies, but I was surprised that a luxury resort chose not to exercise any discretion in an emergency. Prospective guests should be aware that if something beyond your control prevents you from arriving, you may still lose your entire deposit.

Here’s a warm, polished review: Our stay at Lake Austin Spa Resort was everything we hoped for and more. It was the perfect couples retreat—a peaceful place to reconnect, relax, and truly unwind. The staff was exceptional, going above and beyond to make every moment feel special. Their kindness, attention to detail, and genuine hospitality made us feel welcomed from the moment we arrived. The food was absolutely impeccable. Every meal was fresh, beautifully prepared, and restaurant-quality. We looked forward to each dining experience. If you’re looking for the perfect getaway to recharge, enjoy incredible service, and spend quality time with someone you love, Lake Austin Spa Resort is truly a special destination. We left feeling refreshed, renewed, and already looking forward to our next visit.

Just spent three days at the resort and I have to say that first and foremost the food was phenomenal. Top-notch food for breakfast, lunch and dinner. The chef should get all the praise for those delicious meals. The staff were incredibly friendly and attentive to all of our needs. I loved that it wasn’t crowded and the spa was an extra added bonus to our stay. My only recommendations would be possibly an update in the rooms. For the price that you’re paying to stay, I was expecting a much nicer room. For me it wasn’t as clean as I would want it, and the shower needs a lot of updating. The pillows were not that comfortable and I would recommend taking your own. The pool was beautiful, especially with the scenery, and I love that they provided floats for the guest to lay on while in the water. The bottom of the pool was very dirty, which that did surprise me as well. Overall, the visit was a four out of five and my husband, and I had a peaceful and relaxing time.