Post Ranch Inn

This will be a lengthy review, but worth it to read. THE GOOD: The location of the house we stayed in was just amazing. We stayed in one of the larger houses and I have to say that the view from every single room was jaw-dropping. The ocean is right there for you to oooohhhh and ahhhh at (when you could see it - keep in mind when you go as the marine layer didn't ever burn off for us 3 out of the 4 days we were there...thank heavens it did for one day). While you can't hear the ocean, you can see it (again, when visible) no matter what room of the house you are in. The customer service was extremely first class here. Every single employee was just A+++ in friendliness and they all seemed to want to help you in any way possible (except for one - will explain below). Special occasion - we were there celebrating and they welcomed us with a beautiful bottle of champagne and white wine. Very nice and classy. Privacy - Because we were in one of the larger houses - we had incredible privacy and we never heard a single other person which we loved and were looking for. We wanted peace and quiet in this location and we got it. THINGS THAT COULD HAVE BEEN BETTER: Updating needed - While the house we stayed in was nice, it definitely needs some major updating. While I understand that this hotel should NOT be a modern one at all due to the location and staying to their history, there was just a very outdatedness to it. I get that it should be "rustic and charming" to keep with Big Sur location, I feel like there could definitely be upgrades to bring it a bit more into the 21st century. Food - I wish they would have had way more food choices at their one and only restaurant. For lunch and dinner, it's more of a Prix Fixe menu - but they do let you order a la carte. However, if you are at all a picky eater (like me) or you like a variety of food to choose from, this isn't really an option here. I understand that this is much more of a luxury property, so people most likely don't need a huge variety - but I was very surprised to find that the menu was very small. Other 5 star properties that I've stayed at before have not only larger menus - but they are really accommodating if you want to order something easy that's not on the menu. This wasn't an option here sadly. Room Service - This is the area that REALLY needs a lot of work and I mean a LOT of work. We had all of our breakfasts delivered via room service (it's what we like to do at luxury properties) and every single time, the food was delivered cold or not as ordered. While we did have access to a microwave in the room to heat something up - we aren't paying $$$$ to have to heat up eggs or French toast. The BIGGEST offense was when we decided to have a special dinner delivered to our room and the steak was extremely not done to specifications (we asked for medium rare and it was rare rare rare!). They eventually came and got it from us to recook and it took another 45 minutes just to get dinner again. Meanwhile, the other dinner entree just sat there and got cold. The only person that wasn't nice there was the restaurant manager - she was PISSED that the steak had to be recooked and when she delivered it to us - she was not going to win any "kind awards" that night. While she did state that the restaurant was "busy and like a zoo", that doesn't mean that we had to sit down to finally eat 2 hours from the time we ordered (keep in mind the property only has 39 rooms and a few houses...so it's not hundreds like a large hotel). This put a huge damper on what should have been a special evening for us. The "hot tub" - We saw that we were going to have our own personal hot tub and we were excited by that. However, the water is just warm at best and no jets (I was hoping for this). When we asked if the water temperature could go up, we were told that it was at its maximum temperature and I promise you - it was barely warm. It should have been called the "tepid tub". BOTTOM LINE: Would I recommend this place? Yes - do your research

My wife and I experienced the Post Ranch Inn for the first time in July. We had heard about the Inn for years, and we finally had the chance to partake. It was fabulous....absolute bucket list travel experience. We stayed at the Cliff House....truly amazing. Everything was fantastic.....highly recommend.

The Post Ranch Inn is a very special place that encompasses beauty, nature and luxury that makes for a very special romantic get away. The unique private accommodations, food options and grounds will make this an incredibly memorable trip!

exceptional service and rooms. location and views are amazing. would highly recommend and we plan to return again in the future.

We came for the second time to celebrate our anniversary (#25 and #27). This is not a place with lots of nightlife but if you are looking for a romantic relaxing getaway, you will be hard pressed to find better. Gorgeous views, perfect temperature hot tubs overlooking cliffs and sea, luxury rooms with the most comfortable bed/pillows ever, and a lot of nature. Fantastic!